Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

MAY 2022

Kyra & Sid

Brisbane to Auckland, New Zealand
Our fur babies flew from Brisbane to New Zealand the whole process was amazing and super easy from start to finish! Chelsea from Jetpets was great to deal with she helped with any questions and eased any concerns we had!

MAY 2022

Broxi

Sydney to Auckland, New Zealand
My fur baby was flown by Jetpets from Sydney to NZ and I highly recommend using their service. Great communication, great care and continual updates at both ends - Sydney and Auckland. I would not hesitate to recommend Jetpets and would use them again if I needed to, they looked after my fur baby like I would.

APRIL 2022

Mia

Sydney to Christchurch, New Zealand
Thank you so much for your help to bring Mia to New Zealand. We are so happy for how smooth the process was. It really exceeded my expectations. Mia is so happy to be in her new home in Picton, NZ. Wish you all the best!

DECEMBER 2021

Kiska

Melbourne to Auckland, New Zealand
Here’s my happy , relaxed kitty a few days after her journey …. Jetpets did a fantastic job from start of journey in Melbourne to delivery in Auckland. Special shout out to Dipkesh, who gave outstanding service  throughout the entire  experience during what had been a very challenging time for us all. Highly recommend Jetpets to anyone relocating their pet overseas. Kind Regards to everyone at Jetpets who helped along the way !  

NOVEMBER 2021

Tilly

Gold Coast to Christchurch, New Zealand
We had the best experience with Jet Pets, helping us with relocation of our much loved girl Tilly from the Gold Coast to Christchurch. During covid times this was no easy feat. Danielle was excellent from beginning to end. Keeping us informed all along the way and supplying us with as much information as possible prior to Tilly going, helping us with boarding requirements while we were in quarantine and letting us know her progress. We had updates and photos and our girl arrived safely. Highly recommend Jet Pets and Thanks to all involved.