Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
OCTOBER 2023
Hobbs
Melbourne to Winnipeg, Canada
Great customer service. They kept us updated on out cat's trip from Australia to Canada! Thanks 🙂 
SEPTEMBER 2023
Percy
Sydney to Vancouver, Canada
Thank you for helping alleviate our stresses along the way, and also for the updates provided on the day of journey. We couldn’t have made this move without him so we are extremely grateful! 
SEPTEMBER 2023
Peppi
Sydney to Seattle, USA
We were so concerned about the long haul travel but Jetpets assured us that everything was going to be all right. They were incredibly helpful with all the paperwork, patiently explaining the process and making the experience a pleasant one. We would definitely recommend Jetpets for pet travel. 
AUGUST 2023
Akira
Brisbane to Vancouver, Canada
The whole experience was exceptional. They were informative and supportive from the start and kept me up to date throughout the whole booking process. Their service was a great price! I would highly recommend Jetpets to anyone looking to move their pet abroad. 
AUGUST 2023
Hemingway
Sydney to New York, USA
All their staff are genuine animal lovers and it shows in the service they provide. Very clear communication and updates provided each step of the way. Excellent and happy to recommend to anyone.