Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MARCH 2020
Reggie
Brisbane to San Francisco, United States
Our beautiful boy Reggie arrived safe and perky and was united with his new best friend and my son in California. He was in great spirits and was taken care of so well we were totally pleased. 
MARCH 2020
Whisky
Sydney to Bangkok, Thailand
Hi Aleesha
Thank you and all the Jetpets team so much for all your expert help in getting Whisky to Thailand. We were a little anxious about the whole thing but you and your company made the process very smooth, easy and hassle-free!
Whisky is now residing at Pooky's brother's place in Bangkok and is very happy at his new home. Some photos of him are attached.
Many thanks once again, we are very grateful for your professional help!
Kind regards
Phillip and Pooky 
MARCH 2020
Kiara
Melbourne to Singapore, Singapore
Hi Aleesha,
Kiara has arrived safely in Singapore and she’s adapting quite well especially to the heat so far!
I just wanted to thank you and Jetpets team for being so incredibly professional and accommodating with Kiara and all my concerns. Having constant updates and being kept in the loop on Kiara’s travel was great comfort. Traveling with Jetpets was such an amazing experience for Kiara and I, and it definitely took a lot of stress and worries off my shoulder with regards to moving back to Singapore. I can’t thank you and Jetpets Team enough with facilitating and helping with the move.
Kimberly 
MARCH 2020
Buttons & Sushi
Brisbane to Paris, France
Hi Kate,
Just a quick email to thank you again for the amazing job you have done with your team!
Our babies are going very well. They are recovering from jet lag.
Have a great week.
Warm regards
Virginie 
MARCH 2020
Bruce & Jet
Sydney to San Francisco, United States
Hi Aleesha!
Bruce and Jet have landed safely in our arms in San Francisco. I just wanted to thank YOU and the entire Jet Pets and Pet Express teams for helping us with this process from Australia to America. I especially appreciate how easy you made it for us when we had to reschedule the flight with such short notice because of my husband's emergency knee surgery.
Thank you for making it so seamless and for taking such great care of our babies.
I cannot sing your praises loudly enough.
Sincerely yours,
Vicky 🙂