Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JULY 2019

Gizmo

Alice Springs to London, United Kingdom
Hi Rachael! Thanks for all of your help! Gizmo arrived super wiggly and happy yesterday! We are very appreciative of all your and Jetpets’ work! Thanks and take care, Amelie

JULY 2019

Ted

Melbourne to London, United Kingdom
Me n Ted Reunited. He’s already enjoying life back in Europe. Thanks everyone!

JUNE 2019

Bea

Sydney to London, United Kingdom
Yay she is here in one piece and seems to have handled it like a trooper. Thank you so much for all your work and handling my nervousness. Great job! Melissa and Bea.

JUNE 2019

Kaya

Brisbane to Paris-charles De Gaulle, France
Hi Rachael! That’s it, we are in France! The trip went really well! Lucky miss Kaya arrived more rested than we did. She was happy to see us of course, but still agreed to return to her crate, so it must have been a good experience. She is now really enjoying her French lifestyle, plenty of walks in the countryside and beaches, fresh food, and she loves going to the shop every morning to get her fresh baguette! I’ve enclosed a couple of photos of Kaya at her new home in Roscanvel. Thank you and all the Jetpets team and partners for taking such good care of her during this long journey. Kind regards Nathalie

JUNE 2019

Henry

Brisbane to Singapore
Hi Rachael He’s settling in well thank you! He’s a gorgeous boy. Thank you very much for all of your help with his relocation. It really made the whole process so much easier. Here is a pic of Henry settling into his new home! All the best Angela