Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
DECEMBER 2019
Kira
Vancouver to Perth, Australia
Hey Nicole,
The first week home has been quite hot for Kira with temperatures over 40 degrees everyday. We have been stuck inside most day with little time spent outside. However, she is settling in well thankfully, eating and drinking normal again and is her happy self. Thank you to Jetpets and especially yourself for all your hard work and courage to stay strong in the last couple of weeks with the paperwork etc. Thank you so much !
We are still over the moon excited to have her back ! Now my daughter Lillian is walking and all over her haha. Anyways, thank you again, we are a family of 4 again. 
DECEMBER 2019
Macy
Dubbo to Melbourne, Australia
Thank you all for your loving care of our sweet girl. She was so well looked after, we couldn’t have asked for a better service! From tracking her flight to seeing her arriving safely and laying eyes on her for the first time, you guys made it all possible! Thank you. 
DECEMBER 2019
Frankie
Melbourne to Hong Kong
We have been breeding Vizsla dogs since 1996 and have trusted Jetpets with our puppies and dogs that have been sent to every Australian state and territory and to the USA, Canada, New Zealand, Japan, Hong Kong, the UK, Switzerland and Belgium.
Jetpets have provided us with exceptional service and care and have attended to all the required details. Highly recommended. 
DECEMBER 2019
Lulu & Benji
Sydney to La Paz, Bolivia
Hi Kate,
I just wanted to let you know my babies have arrived safe and sound! I am so incredibly happy!!
They are in good spirits and had a nice big meal which they demolished! They were a bit smelly but I guess that is to be expected after so much travelling!
Thank you again so much for everything and I will give you and update on how the settle in soon!
Kind regards,
Penny and Michael 
DECEMBER 2019
Max
Darwin to Melbourne, Australia
Thanks jetpets for getting our 3 puppies safely to there new homes in WA!! First time having to fly puppies and it was great service!!