Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MAY 2019
Alfi
Canberra to Napier, New Zealand
Hi Jasmine & Rachael,
Thank you so much for transporting Alfi from Canberra to Napier. He arrived last night and has settled in very quickly with his new housemates Bailey ( pictured below) and Brandy.
Coming from Canberra Alfi hasn’t seen a lot of the beach so he enjoyed the Napier waterfront on a big walk this morning.
Very impressed with the service received by Jetpets.
Many thanks
Anouschka x 
MAY 2019
Koru
to Christchurch, New Zealand
Hi, thanks so much. That couldn’t have gone more smoothly. Koru arrived so happy & healthy. I have shared his journey on the Must Love Staffies FB page. Over a hundred people followed his progress.
Many thanks
Biddy Hamilton. 
APRIL 2019
Honey and Toofy
Sydney to London, United Kingdom
Hi Biljana,
The dogs arrived safely and are settling in.
Attached is a pic of the dogs first walk through hyde park as well as the first sighting of a swan as well as squirrels.
thanks 
APRIL 2019
Bob
Canberra to Toronto, Canada
Thank you so much for the regular updates on Bob while he was travelling. He's settling into his new home now in Canada and catching up on some sleep and treats! We appreciate so much your service and caring in what was very stressful for us...it made it much easier to know that you would be tracking him, and updating us often along the way. Thank you again. We will certainly be recommending Jetpets to others in the future.
Yours in Yoga,
Heather. 
APRIL 2019
Maisy
to Manchester, United Kingdom
Hi Rachael,
I will complete the survey/do a review shortly but I just wanted to give a massive thanks to you and all at Jetpets for all of your help, time and care in getting Maisy over to the UK. It is undeniably an anxious time, but my mind was really put at ease by the prompt responses, personal touches and obvious care for pets by all involved in the process. Would definitely use Jetpets again!
Thanks!!
Matt