Our Pet Handlers and Fleet
With over 28 years’ experience in interstate and international pet transportation, Jetpets offers a first-class experience when it comes to your furbaby’s pet travel needs.
Jetpets Pet Handlers
As animal lovers themselves, our pet handlers are experienced and caring people, and they have the very best job – reuniting families with their pets or helping families welcome a new furbaby!
With qualifications ranging from Animal Handling to Vet Nursing and Pet Behaviorists, their day-to-day consists of a wide range of responsibilities, and these are just some of them:
- Help you make sure you’ve got the right-sized airline-approved travel crate to ensure your pet’s safety, comfort and welfare during travel˜
- They’ll get to know your pet and especially if your pet has the pre-travel jitters, give them plenty of love, attention and walks
- Collecting your pet to check them in at the airport
- Checking on your pet prior to their flight, ensuring they have been to the toilet, are comfortable and have enough water for their journey
- Sending you pet travel updates* to keep you in the loop on your pet’s journey
- Taking your dog on a walk so they can have a sniff and play outside of their crate when your itinerary includes a stop at our transit lounge
- Letting them explore our cattery if their itinerary includes a stop at our transit lounge
- Delivering your pet to your home or their final destination
With the Jetpets team of pet handlers, you can rest assured knowing that your pet will be in safe hands.
˜Applicable to overseas travel only. Subject to availability and in metropolitan areas only.
*Pet travel updates are applicable when the pet is travelling via a Jetpets transit lounge location, and where the itinerary is for a transit lounge or door-to-door service.
Dubbo to Melbourne, Australia
Thank you all for your loving care of our sweet girl. She was so well looked after, we couldn’t have asked for a better service! From tracking her flight to seeing her arriving safely and laying eyes on her for the first time, you guys made it all possible! Thank you.
Perth to Townsville, Australia
Can not express how happy I am with Jetpets. I have been anxiously waiting for my boy Torana to join me and my daughter. From the very first contact to him arriving today I have had amazing help. He hasn’t left my side since he got home. Jetpets thank you so much for everything you have done to make this such a special reunion.
Skylar & Odin
Brisbane to Christchurch, New Zealand
Skylar and Odin has a fantastic experience with Jetpets. They were completely exhausted when they arrived at their grand dads in NZ.
Thank you for taking the stress out of their relocation from me.
They were so excited that they jumped straight into the back of the jetpets van.
Perth to Manchester, United Kingdom
Thanks so much to Jetpets for relocating Callie! The updates made me feel much more at ease and you all made it such an easy process.
We hadn’t seen each other in 9 months so I’ve attached the video of when I saw her for the first time and some pictures from her first week in Manchester.
Melbourne to Edinburgh, United Kingdom
We are very happy to have Meekah back with us. Everything went so smoothly! Thank you for sending us the picture and report card before she took off too, it put our minds at ease a little bit. She was so happy to see us and is in good spirits, we can tell she was well looked after on her journey. We wouldn't hesitate to recommend you to anyone travelling with pets!
All the best,
From a pair of very grateful dog parents.
Misty & Rueben
Sydney to Miami, United States
Hi Kate, Sandii and Jerry
It will be a week tomorrow that Misty and Rueben had arrived from Sydney into Miami.
They arrived in great condition and spirit much to my surprise and great relief.
The regular updates and photos certainly put me at ease.. not that I did not think they would have been taken care of, but more so due to this having been one of their longest journeys that had ever taken outside of home in their 14 years of life.
They are transitioning well to their new home .. baby steps being taken in introducing them to my brother and sister-in-law’s cat Bugsy .. but good signs are ahead.
I cannot thank you all enough for your kindness and professionalism during Misty and Rueben’s trip.
Patch and Waffle
Brisbane to Berlin, Germany
Thank you so much for all the care and attention JetPets showed to Patch and Waffle on their journey. We were so relieved to pick them up safe in Berlin. The updates during their travels was great, and are so grateful that they got here just fine. Thanks again for everything.
Perth to Melbourne, Australia
Thank you Jetpets for transporting our new addition from Perth to Melbourne! Communication was excellent and it was so easy to book her flight including pick up from our breeders home. Poppy is the perfect addition to our family.
Whether it’s travelling to our transit lounge or to the airport, our state-of-the-art Jetpets fleet comes with temperature control and GPS tracking. Designed to transport your pet in maximum comfort when on the road, our fleet can provide door-to-door pet transport for your ultimate convenience.
We can also transport your pet from the airport back to our transit lounge if your pet’s flight is delayed or cancelled^, giving them time and space to relax outside of their crate.
^Applicable for flight delays of more than 3 hours in major airports Melbourne, Sydney, Brisbane and Perth.