Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

FEBRUARY 2018

Randall

Australia to London, England
Hi Rachel, It’s with such a happy heart I send this message as Randall is finally with us. You went over and above with EVERYTHING and reassured me every step of the way. The process was so smooth from my end and for that I can’t say thanks enough. Alex xx

JANUARY 2018

Maggie

Australia to Christchurch, New Zealand
Thank you for all your assistance and also want to thank the wonderful carers and vets along the way. I loved getting regular updates along the way. Maggie is super happy with her new home in New Zealand.

JANUARY 2018

Mocha

Australia to Hong Kong
Hi Rachael Thank you so much and thanks to Jetpets team for take well care of Mocha's travel home. I really appreciate that! Many thanks for make Mocha safety home!

JANUARY 2018

Holly

Australia to Singapore,
Hi Amy, Just a short note to say thank you for the incredible transfer service you provided for Holly. We were updated at every stage and were thrilled at seeing her arrive safely and on time. She settled in perfectly although it will take a little time to adjust to the humidity as you can see. 10/10 for jetpets!! Kind regards Jeremy

DECEMBER 2017

Cedar and Dita

Australia to New Jersey, United States
Hi Rachael!! Just wanted to send you a few pics of the pups at their grandparents home in New Jersey!!! Both exhausted but settling in well 🙂 I can’t tell you what and extraordinary experience we had with Jetpets. Thanks to you! A wonderful company.  I will suggest your services to everyone! Take care and thank you from the bottom of our hearts!!! Molly and Cory and Cedar and Dita