Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

OCTOBER 2017

Jack and Rufus

Sydney to Montreal, Canada
Hi Justin, The boys went great thank you! We were so happy to pick them up in Montreal safe and sound. Thank you to you and your team for looking after them so well! They were stoked to see us and are settling in to their new life well. Thanks again! Aaron

SEPTEMBER 2017

Olive

Sydney to San Francisco, United States

Hi Amy and Rose!

Just a quick email to say a big THANK YOU for everything you did for Olive over the last month.  The quick responses to questions, lovely weekly updates and the constant reassurance that everything was fine were just what we needed in this stressful time!  I wouldn't hesitate to recommend Jetpets to friends and family, and I will definitely be using you guys when we decide to come back home!

I thought you would like to see some photos of Olive settling into her new dwellings.  It didn't take her long, she handled the flight like a champ and was walking around like she owned the place almost instantly!

Thanks again for all of your help!

Jules

SEPTEMBER 2017

Diesel

Sydney to Otopeni-bucuresti, Romania
Hey Tanya, Thank you very much for your help and support. Diesel arrived on time and she is doing really well. Now she is getting used with her new home and she is happy to be with me. We will share our experience with your company as we are very satisfied of your professionalism. Thanks again and wish you all the best.

SEPTEMBER 2017

Jack and Rufus

Australia to Montreal, Canada
Hi Justin, The boys went great thank you! We were so happy to pick them up in Montreal safe and sound. Thank you to you and your team for looking after them so well! They were stoked to see us and are settling in to their new life well. I'll be sure to leave a review when I get a moment. Thanks again! Aaron

AUGUST 2017

Charlie

Sydney to Ireland
Hi Amy, Charlie has settled in very well in Ireland. He already loves running around the big fields and swimming through the streams. Thank you so much for all your help getting Charlie to Ireland. Kind Regards, Shauna.