Customer Feedback

AUGUST 2017

Cooper, Daisy, FiFi and Kitty

Hi Tanya Well, we're all home safe and sound. The cats and dogs were delighted to see us last night at the ARC and are settling in really well. They had a great trip over, and were treated brilliantly every step of the way. I can't thank jetpets enough for making the process so easy. It was an enormous relief knowing they were going to be so well cared for throughout their adventure. Kind regards Katy

AUGUST 2017

Nutmeg and Charlie

Hi Rachael, Nutmeg and Charlie arrived on Tuesday in wonderful form. I was able to collect them earlier than initially expected which was such a bonus (because I was looking forward to meeting them from the time I got up at 6am). They were so relaxed and in such fine form. I could see they had been taken very good care of. Once home and out of their crates they recognised me immediately and I spent a long time just scratching and rubbing and stroking and giving cuddles. It was SO special to have them back after 18 months of not having seen them. They were also really happy to have each-other (Charlie having been reunited recently with Nutmeg after 14 months walkabout). Charlie has always "looked out" for Nutmeg and she is very bonded to him. So much so, that neither of them chose to sleep in their new pet beds choosing instead a box under the bed into which they both squashed for the night. I'm SO very grateful to you guys for the exemplary service. Thanks for emailing me so promptly every time I had a query Rachael and thanks too for assuring me that they'd be absolutely fine and in the best of hands. You were right about that. Thanks again Rachael. You were wonderful to liaise with right through the whole 5 weeks. xx ruth

AUGUST 2017

Bailey and Bonnie

Hi Justin We just wanted to let you know that our girls arrived safe and sound last night. We were very impressed with the level of service that we received through every step of the process. The dogs arrived happy and healthy and it is obvious that your staff are really caring with the animals. We would certainly recommend JetPets and would definitely use your services again. Thank you for all your help. Kind regards Lloyd & Diane Crisp

JULY 2017

Ami

I sent my cat from Sydney back home to Oslo, Norway last month and was pretty concerned about the long trip and my anxious cat. Jasmyn was really great with replying to all my emails and phone calls and explained the entire procedure very well. I even received update photos during my cat's journey which was very reassuring and appreciated. I would recommend Jetpets, its worth the money! I can't wait to send my second cat to Oslo as well next year. Thanks again, Lina

JULY 2017

Bella Maree

Hi Kelsey

I just wanted to thank you for getting Bella Maree to us safely, she seemed to have no ill effect from the flight and she was very playful within 15 minutes after pick up

Thanks you for you professional help in organising the transfer

Regards

Paul