Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JULY 2015

Lola

Sunshine Coast to Napier, New Zealand
Just want to say that we have Lola safe and sound with us. She seems to be in good spirits. I can't thank you enough for all your help and reassurance through this process. Thank you, Best wishes Ari, Lola and family

JULY 2015

Oscar

Sydney to Jeddah, Saudi Arabia

“Hi Danielle,

After a delay due to sandstorms from Riyadh to Jeddah, Oscar arrived at approximately 2am this morning. We are so happy to have him home and just wanted to extend our thanks to you and the team at Jet Pets for overseeing Oscar's departure, boarding and arrival into Saudi Arabia. Your communication throughout the entire process on Oscar's progress with his export/import requirements has made us comfortable in the knowledge that JetPets really do care about reuniting owners and pets in the shortest timeframes possible. We have used JetPets a number of times before for Oscar and we will definitely call on your services again in future when required.

Thank you again and please find attached a picture of Oscar who is testing the new bedding arrangements today to ensure they meet his requirements.

Thank you and kind regards,

Leanne and Michael”

JULY 2015

Tilda

Melbourne to London, United Kingdom

Check out that view! Lovely little Tilda recently travelled with us from Melbourne to London! Thanks to mum Joanna for sending us this happy snap...

"Hi Chelsea, I hope you're well! It's been a hectic last few weeks so has taken me a while to say thank you for all your help assisting Tilda with her move to London. She is safe and well and enjoying the fresh scent of squirrels and hedgehogs in the English summertime.


Many thanks, Joanna"

JUNE 2015

Cookie

Brisbane to London, United Kingdom

"Hi Natalie, Cookie arrived in London safe:) He looked so well and happy when we picked him up! Thank you soooo much for your support transferring Cookie. I really appreciate your great professional work. Thank you from Cookie and Mana"

JUNE 2015

Ronja

Sydney to Frankfurt, Germany

"Hi Danielle,

All good this end. Ronja has made friends with our cat and is handling the daily tortures by 3 little kids extremely well!!! She calls this garden chair hers….little princess!!! The transfer went obviously very well, she arrived in perfect conditions and was happy to see me again!!! Thanks to the JetPets team! Cheers Katrin and Ronja"