Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

SEPTEMBER 2014

Gucci, Nancy and Stranger

Sydney to London, United Kingdom
Hi Danielle,   Cats arrived safely in London! Here is a pic of them on their arrival with my friend who is looking after them for me until I get there.   I logged onto Skype at 5am to see them arriving at my friends house at about 8pm London time. They seemed to be back to their usual self with Stranger eating, Nancy exploring and Gucci hitting the others to say 'go away'. Quite reassuring considering they endured a considerable delay departing from Sydney.   Thanks again for your help. Everything went very smooth and you were able to answer all my questions!   Thanks, Glen

AUGUST 2014

Bronson

Melbourne to Auckland, New Zealand
Hi Nikki and team, just letting you know that Bronson arrived safe and sound in New Zealand - looking like a million dollars while Jane and I look the worse for wear. Once again thank you so much for making everything run so smoothly and a special thanks to your driver he was fantastic. Regards, Tricia

AUGUST 2014

Sage, Snow & Storm

Perth to Singapore, Singapore
Hi Danielle,   Excuse me for taking a bit of time to reply to your email. I wanted to accompany this email with pictures of my catbabies.   Do take a look. Thank you very much for your assistance in our relocation. You've been a great help!!! 🙂 I've added quite a number of pics. Hope you enjoy them. Cheers!!   Greetings from Singapore! Do come visit and buzz us! We can show you around town!!   Cheers! Samuie, Sage, Snow & Storm. 🙂

AUGUST 2014

Poppet

Brisbane to Lusaka, Zambia
Dear Nikki, Poppet and Kaimai travelled well and have settled quickly. Here is Poppet out and about on the farm with her new friend Ella (10 weeks old). Sweet Kaimai has put Ella firmly, but gently in her place and retains her place as ‘top cat’! Kaimai prefers the run of the house, when we are out walking and its quiet. We are so happy to have our four legged family with us in Zambia at last Our grateful thanks go especially to you Nikki, for everything you have done to ensure the animals safe passage. We also acknowledge Air Emirates and the staff at Dubai Kennels and Cattery for taking care of the animals en route. With our kind regards to you, Lacy, Max and Shayla, from Tracey and Mark, Poppet, Kaimai and Ella.

AUGUST 2014

Scout

Sydney to Newcastle, United Kingdom
Hi Nikkie, Thanks fro your e-mail. Scout arrived safe and well and is settling into her new town. She enjoys walks on the beach and is very happy to be reunited with my daughter. She is looking forward to our move to our permanent home. This is opposite a large park ans close to the sea! Lucky Scout! Thank you very much fro taking splendid care of Scout. A picture of Scout taken by my duaghter (Scout's sister) follows this e-mail. Best wishes Lindy