Transporting Your Pet Is Easy – with Jetpets

Are you relocating interstate or overseas? Perhaps you’re just organising a holiday and can’t bare the thought of leaving your best friend at home? Regardless of where your pet is travelling from and to with Jetpets you can have complete peace of mind.

Here are five tips to get you started as well as for a limited time you can take advantage of this Jetpets double points offer. You can earn 6 Points per $1 spent on all bookings made with Jetpets on a Virgin Australia service between 16 April to 29 April 2018.  Terms and conditions apply, view them here.

Our pet travel consultants are pet lovers just like you and love nothing more than reuniting families
Our pet travel consultants are pet lovers just like you and love nothing more than reuniting families

Tip 1- Seek the help of an expert

Jetpets have been transporting pets both domestically and internationally for over 26 years. Our team of pet loving experts includes pet travel consultants, vets and pet handlers, all of whom understand that pets are part of the family. Your first step should be to seek the help of our experienced team.  Jetpets can arrange absolutely everything for you and with our door to door service you will barely have to lift a finger, which will ensure you can relax knowing that your beloved pet is in the very best of hands.

Jetpets travel crates come in a variety of sizes which means there’s a crate perfect for your loved one
Jetpets travel crates come in a variety of sizes which means there’s a crate perfect for your loved one

Tip 2- Make sure your pet’s travel crate is airline compliant

Airlines are very strict on the quality and specifications of pet travel crates. Jetpets both hires and sells airline approved pet travel crates. A pet travel consultant will identify the perfect sized travel crate that ensures your pet is comfortable and safe. For overseas travellers a complimentary stay dry fleece matt is placed inside the travel crate, keeping your pet dry and comfortable for their entire travel journey.

Tip 3- Want to be on the same flight as your pet?

The moment you decide that you are travelling with your pet give Jetpets a call and we will do our very best to secure a flight booking for your pet on the same flight as you. Just as seats fill up for human passengers the same can be said of pets and the sooner you secure your flight the sooner you can relax knowing that you will arrive on the same flight as your best friend.

Our unique transit lounges provide an opportunity for your pet to stretch their legs and get pats
Our unique transit lounges provide an opportunity for your pet to stretch their legs and get pats

Tip 4- Enjoy the convenience of our transit lounges

Jetpets have a pet transit lounge located near each major capital city airport*. We offer the convenience and complimentary transit lounge to airport pick-up and delivery service. Our happy travellers transiting through get to relax and stretch their legs prior to or after air travel.

*Transit lounge facilities are located only in Melbourne, Sydney, Brisbane and Perth.  

Tip 5- Additional tips for overseas travellers  

It is worthwhile to help familiarise your pet with their travel crate before long distance travelling. By associating their crate with positive things such as play and treats your pet will be more at ease when it comes time to travel. Read up on our  travel crate familiarisation tips here. A Jetpets pet handler can visit the home and identify the perfect sized travel crate, leaving it with you for pet familiarisation.

Country of entry requirements differ so our team of experts will assist you every step of the way, including the administration of all required paperwork, and the timeliness and completion of the vet work schedule. Jetpets resident vets are specialists in pet travel and can take area of your pet’s entire vet work schedule which ensures everything runs smoothly.

Is your furry family member travelling?

There’s many benefits in using a pet travel service.

Travelling within Australia or overseas? Need flights booked for your pet? Require a door to door service? Regardless of the travel scenario there’s countless benefits in using a pet travel service, rather than attempt to organise it yourself. Here’s just some of the benefits in having the Jetpets team arrange and look after your pet throughout their entire travel journey.

  1. Place your pet in the care of pet lovers.

We know that you are trusting us to care for your much loved, precious family member. Our pet loving team includes pet travel consultants, resident vets and pet handlers, and we are specialists when it comes to pet travel.

We will take the time to get to know your pet and find out if they have any special requirements.

  1. Pet welfare, comfort and safety comes first

Everything we do centres around the welfare, comfort and safety of your pet.

Our resident vets are located at transit lounge locations throughout Australia. For overseas travellers our vets can complete the entire vet work schedule and ensure strict country of entry requirements are met.

Your pet travel consultant will create your pet’s travel itinerary and provide valuable tips to get your pet ready for travel, as well as stepping your through the entire process.

Our transit lounges are conveniently located near major airports in Australia and provide a relaxing and comfortable environment for your pet prior to their flight.

Our team provides great advice on the best sized travel crate for your pet. You can hire or purchase an airline compliant travel crate from Jetpets. For travel within Australia you can visit a transit lounge for guidance on the best sized travel crate, or for overseas travellers a pet handler can deliver one to your home well before travel. Our pet handlers provide great advice on getting your pet familiar with their travel crate.

For door to door services our pet handlers will transport your pet in comfort in our air-conditioned fleet.

For indirect flights we offer a comfort stop service, ensuring that your pet is taken care of every step of the way.

We are there if things don’t quite go to plan. Sometimes a flight does get delayed or cancelled, or a pet may soil their travel crate prior to flight. You needn’t be concerned as a pet handler will attend to it. They will also be there to top up their water container.

We have a strict weather policy to ensure all pets travel comfortably and safely. We have a dedicated pet travel consultant who proactively monitors the forecast and in instances of extreme weather will change the flight time if necessary.

  1. We select the best flight options

Wanting to travel on the same flight? We will do our best to accommodate this.

We have visibility of pet cabin space availability across our airline partners and will suggest the most direct flight option for your pet.

We monitor the weather and if your pet is travelling from or to a hot climate we will recommend a morning or night flight.

  1. Peace of mind

You can have complete peace of mind knowing that your pet is in good hands with Jetpets, and we are accessible 24/7.

  1. Value for money

With the level of expertise provided and care taken Jetpets represents exceptional value for money. There are also many complimentary aspects of our service that provide convenience to you and benefit your pet.

For interstate pet travel you can enjoy the convenience of our complimentary transit lounge to airport pick up and delivery service.

Terms and conditions apply.

For overseas travel our complimentary services include:

  • The convenience of our “front door” pickup by our trained pet handlers.
  • Pet handler home visit to assist in choosing the correct crate size for your pet, and leave it with you for pet familiarisation.
  • Our stay dry fleece mat provides an absorbent padded surface to keep your pet dry and comfortable in their travel crate.
  • Jetpets resident vets can complete a home visit and health check.
  • One-night boarding stay prior to travel.

Terms and conditions apply.

Follow us on Facebook and Instagram to see first hand our happy travellers.

Travelling Abroad With Your Pet? Here is our definitive list of tips you need to know.

Often pet owners can become discouraged when they realise how much organisation is required to transport their pets overseas, but this needn’t be a road block to your travel plans with your pet. We decided to put together the definitive list of tips for those interested in pet travel to make it easy for you to know what to do and when to do it.

  1. The very moment you decide to travel abroad with your pet…call Jetpets.

Our pet travel consultants will step you through the process of planning your travel. They will also be able to give you an understanding of the time frames involved to prepare your paper work and arrange any veterinary requirements. Most importantly it will allow you to budget for your pets move and provide peace of mind, knowing that your pet is in great care with our team of pet travel experts.

  1. Create a travel itinerary for your pet.

A personalised pet travel itinerary will allow you to track where to be and when. Often when travelling internationally there are multiple flights, pickup times, drop off times, pet accommodation details (if required) and veterinary commitments that you need to be mindful of. Thankfully Jetpets will develop this itinerary for you which will cover everything you need to know in a simple and easy to follow layout.

  1. Workout your veterinary requirements as early as possible

Every pet move is unique, and every country has unique entry requirements. Knowing what these requirements are as early as possible will allow you to make the correct decisions to ensure that you meet these requirements well in advance. The best way to do this is to have our Jetpets veterinarians manage your pets entire vet schedule. Our veterinarians have a wealth of experience and knowledge in pet travel which will ensure that your pets are correctly prepared for their departure from Australia and safe and seamless arrival in your overseas destination.

  1. Travel Crate Familiarisation

Having your pet be comfortable and relaxed in their pet travel crate is important. An easy way to ensure that your pet regards the travel crate as a safe and relaxing space is pet travel crate familiarisation. A Jetpets pet handler can bring the crate to your home weeks before your identified travel date to give your pet time to acclimatise to the new environment. Our travel crate design also allows you to split the crate in half allowing your pet to utilize it as a pet bed which is a great first step in crate training your pet if they haven’t travelled before.

  1. Choose a pet travel service that provides you value for money.

Jetpets provides various complimentary benefits that represent great value for money which includes…

  • The convenience of our complimentary “front door” pickup by our trained pet handlers.
  • Pet handler home visit to assist in choosing the correct crate size for your pet, and leave it with you for pet familiarisation.
  • Our stay dry fleece mat provides an absorbent padded surface to keep your pet dry and comfortable in their travel crate.
  • Jetpets on staff veterinarians can complete a home visit and health check.
  • One-night boarding stay prior to travel.

Note that terms and conditions apply.

BBQ’s and Dogs: What is safe for them to eat might surprise you

With the lovely weather we are experiencing here in Australia we are right in the middle of prime barbecue season and while others around the world are experiencing wintery weather, the love of barbecues (or cook outs) is universal.

Sharing a barbecue in the backyard with your family dog is one of those past times that sticks with you forever but it’s important to know what types of foods are safe to feed to your dog and what foods could cause an adverse reaction to your beloved pet.

We spoke with our Jetpets veterinarian Dr Kes and asked her to give us some advice to make sure your family barbecues are pet friendly this year.

Onions

All members of the onion family (garlic, scallions and shallots included) contain compounds that can cause medical problems for dogs. These compounds cause complications for your dogs red blood cells causing weakness, fatigue and reluctance to move. While the amount required to make your dog sick is significant, it’s best to not take the risk.

Chips, Pretzels and Corn Chips

Chips are not considered a healthy food for humans and the same could be said for dogs due to the high sodium content. Too much sodium in your dog’s diet can cause vomiting and diarrhea and can lead to sodium ion poisoning in extreme cases. So, don’t let your pooch clean up the bag of spilt chips during your barbecue.

Alcohol

Sharing a cold beer with your friends is a great time. Sharing one with your dog can lead to significant problems for your pet. Dogs have a relatively small liver and they have a hard time processing the alcohol in the beer. Liver damage to your dog can be fatal and ensuring that your dog doesn’t lap up a stray beer will make sure they stay healthy.

Chicken Wings

While chicken meat is perfectly safe for your dog to consume problems can arise when dogs are given whole chicken wings to consume. The small bones contained within chicken wings can splinter and crack easily becoming lodged in your dogs throat which can cause breathing problems and can even puncture the dogs digestive tract. Ensure your chicken wing bones find their way into the bin rather than the garden where your dog will go hunting for them later.

BBQ’s and Dogs: What is safe for them to eat might surprise you

Holidaying with your pet and need a pet sitter?

When you’re in your own familiar neighborhood, it’s an easy habit to rely on friends or family to mind your pet, or drop your pet at your favorite local boarding kennel.

But what happens when life takes us to new places such as an interstate relocation or a holiday destination that includes your fur-baby. What are your pet sitting options then, when friends or family may not be around the corner and there isn’t a suitable boarding kennel option?

Fortunately, there are more pet care options than ever before for Aussie pet parents, including choosing your own personal sitter through Pawshake.

Pawshake is an online platform connecting pet owners with thousands of local, vetted and insured pet sitters throughout Australia. Pet sitters come from all walks of life including retirees, veterinary nurses, stay-at-home mums and families with kids, but all have one thing in common: an absolute love of dogs, cats and everything in between!

The process is simple: visit the website and pop your suburb into the search bar to browse and contact local sitters. When you hear back from an available sitter, arrange an in-person meet and greet before booking online or via the app. By meeting up first, you can be sure your sitter gets along swimmingly with you and your fur baby.

If you’re lucky enough to be holidaying with your best friend but find yourself organising a day-trip that can’t include your dog, Pawshake can put you in touch with a day-sitter. The solutions are endless, so keep Pawshake in mind for next times you need a helping paw!

Resident Vet Dr Sam’s handy tips for pets travelling overseas

It’s an exciting time in your household as the whole family gets ready to move overseas.

Here’s some handy tips from our resident Vet Dr Sam, on getting your pet ready for overseas travel and what to expect….

  • What are important things to keep in mind to make sure a pet is comfortable in their travel crate? We recommend getting your pet’s travel crate delivered a few weeks before travel. This gives you time to introduce your pet to the crate in a familiar environment. For travel, Jetpets will line your pet’s travel crate with a stay dry fleece mat, where moisture sinks to the bottom, keeping your pet dry and comfortable throughout the travel journey.  Some countries will let you put a blanket or a t-shirt that smells like you in the travel crate, and this can be of extra comfort for your pet – it’s best to check with your Jetpets travel consultant to see if you can do this for your destination.  If your furbaby can be a bit nervous in new situations we also recommend Adaptil collars for dogs, and Feliway products for cats, to make pets feel as comfortable and relaxed as possible during travel – your Jetpets travel consultant can take you through your options and we can organise everything for you.
  • Will my pet need any vaccinations prior to travelling? Jetpets recommends that all pets are up to date with their annual vaccinations before travelling. Depending on your destination country, time sensitive vet work may be required. As resident Vets, we specialise in pet travel and can step you through everything that’s required, and can administer all vet work. We even do home visits!
  • Can my pet handle a long-haul flight? We understand when a pet owner expresses concern about how their pet will handle a long-haul flight. We are delighted when pet owners share back their happy travellers stories and express their delight at just how well their pet coped. As resident Vets we check on your pet prior to travel, and the sole focus of our pet loving team of experts is to provide a safe and comfortable travel journey for your pet. Want to hear from other Jetpets Happy Travellers? Visit us on Facebook.
  • Will my pet be provided with enough food and water to last the trip? Pets are lodged with sufficient water for their travel journey. We avoid feeding pets just prior to travel to avoid any tummy upsets.
  • What can I do to help my pet settle in to their new home after their trip? Let your pet ease into their new surroundings. Try and make sure your pet has familiar things around them – moving house is a big thing for your pet and a well-known bed or favourite toy can make settling into a new home much easier. And it goes without saying, don’t forget to give your pets lots of love!

How to keep your pets happy as the weather cools down

Admit it, even if you prefer summer, you love cuddling up with warm blankets in winter! For those of us in the Southern Hemisphere, the cooler months are here, so it’s time to get your coats out from the back of the closet and dust off those beanies! While we have the luxury of indulging in a hot chocolate, our pets might find it a bit more difficult to adjust to the colder climate. That’s why we’ve put together a few tips to help keep your pets happy throughout the cooler months!

Cosy bedding

There’s no more satisfying feeling then jumping under the covers of your warm bed after a cool winter’s day, we’re sure our pets love it too! There’s a few different ways you can adjust your pet’s bedding for winter time, so here’s a few tips to ensure they get a cosy night’s sleep.

Outdoor pets

If your pet is comfortable staying outside during the colder months, make sure you’re making a few adjustments to accommodate the change in weather. Here’s a few tips for your outdoor pets!

  • Move their crate or kennel under cover, so they’re not disturbed by rain or hail.
  • Pop your pets favourite blanket inside their kennel or crate
  • Leave your pets with their own hot water bottle to cuddle up to! Make sure you let it cool down slightly before handing it over to your pet
  • Get their cosy knits on! A jumper that covers their stomach will help keep them warm through the chilly winter nights

Indoor pets

If your pets are getting older, it’s a great idea to keep them inside throughout the colder months. This will help aid sore joints or any aches or pains they might have. Head to your local pet store to grab your pets their own blankets so they can have a cosy night’s sleep!

Dinner time

Like us, our pets tend to burn more calories during the colder months, as our bodies try to keep us warm. So, a consistent diet is key to keeping your pets happy throughout winter! It’s always a good idea to discuss your pets diet with your vet before making any changes to their feeding schedule. 

Exercise

Just like us, our pets may feel less inclined to get up and moving during the colder months. We’d prefer to be inside on the couch too, but it’s important to make sure your pets are still getting enough exercise throughout winter. Here’s a few ways you and your pets can get active this winter:

  • Head to an indoor dog park! Your pup can still socialise, explore and exercise while sheltered from the weather
  • Invest in some new scratching posts for your cats, or if you’re feeling up to it – build your own!
  • Take advantage of your pet’s favourite toys, playing fetch inside for half an hour in the morning and in the afternoon, is a great way to get your pet moving when the weather isn’t looking too great

What do you and your pets do to settle into the colder months? Let us know on Facebook.

 

How your pet helps you to feel your best

Our pets are great at getting us back to feeling our best! And, we’ll admit it, they’re pretty cute too!

Companionship

If there’s one thing we need besides food and water as humans, it’s companionship and love! Our beautiful furry friends provide both, in abundance! Animals are quite intuitive too, so they will know when you need company, or a lick on the nose.

Unconditional love

There isn’t a better feeling than to be greeted by your fur-family when you return from a long day at work! Whether you’ve had a bad day at work, or are going through a rough time in your personal life – your pet is still going to love you no matter what.

Get outside and moving

Leading an active and healthy lifestyle does more than tone your thighs, it also gives you boundless amounts of energy and can brighten your mood! Having a pet forces you to go outside and get moving! Not only will a walk with your pup allow them to get some much-needed exercise, it will also help you get your daily vitamin D boost, which will bump up your serotonin levels and help you maintain your mood.

Routine

When you’re struggling to find motivation, or are feeling a bit down-and-out, routine and responsibility help you get back to your best. Having to get outside every day to walk your pup, or having to head to the grocery store to pick up your cat’s favourite food can get you up and going again!

No questions asked

Sometimes we just need someone to listen. Having a pet is like having a friend who is always there for you, listens to all of your problems and just supports you no matter what. Sometimes we all just need to debrief and have a cuddle with our pets to make everything better again!

Rabbits Visit The Jetpets Office

Here at Jetpets we are big fans of bringing our pets to work, in fact we encourage our staff to bring their furry friends into the office each week. And this isn’t limited to dogs, it’s not uncommon to see all creatures great and small in the Jetpets office, including rabbits! Check out some of our recent rabbit visitors below.

For most of us, when considering adding a pet to the family we think of dogs and cats. However, we want to spread the message that rabbits can make great family pets too! In partnership with our friends at PetRescue, we’re spreading this message and encouraging Australians to consider adopting a rabbit as a family pet.

To find out more about what’s involved when it comes to responsible rabbit ownership, please contact your local vet or rabbit association.

Interested in adopting or fostering a rabbit? There are over 170 rabbits available for adoption via PetRescue right now. Visit their website to find out more.

 

Easter Fun with your Pet

We can’t believe it either, it’s almost Easter! The time of the year we get to indulge in chocolate and spend time with our loved ones (including our pets!) But how can you get your pet into the Easter spirit? Here are three great ways you can get them involved in your celebrations!

Dress ups

There’s no doubt that dress ups help us get into the festive spirit. Whether you like to go all out with your festive outfits, or you prefer subtle chic styling – dolling your pets up and having a little photoshoot is a great way to get them involved this Easter.  If you’re having some trouble photographing your pets, read our top tips for getting the perfect picture every time.

Take a break

The Easter long weekend is a great opportunity to take a break, kick back and relax! Why not make the most of a few days off by taking your pet on some extra long walks, head to a new dog park, check out that local pet-friendly cafe you’ve been meaning to try or snuggle into bed and watch a few of your favourite films with your furry friend by your side.

Easter Egg Hunt

There’s no reason why your pet can’t be a part of all of the fun and games! Here’s a few ways you can get them involved in your Easter egg hunts!

  • Ice treats! If the weather’s still warm enough, head down to your local supermarket and pick up an Easter-themed cake mould and put together an icy-treat for your pet! Freeze some of their favourite treats in the water to keep them occupied for hours!
  • Grab your dog’s Kong and place some of their favourite treats inside, hide around the house or backyard, and watch as they get super excited when they find their Easter treats!
  • Many of us eat fish on Good Friday, so why not get your pets involved by sharing some yummy fish with them too! Cats in particular will love this special treat – from our experience a tin of tuna in spring water is a sure fire hit!

While we wish Easter was all fun and games, it’s important to keep your pets safe and away from any of the potential hazards that come with the holiday. Remember to keep any chocolates and sweets well out of your pets reach. Watch them around any decorations, and make sure to follow their cues – if they look uncomfortable in their new Easter costume, then take it off! Follow our guide and we promise, you’ll have an Easter you’ll never forget!