Resource Hub Taxonomy: Travel Crates

Can I Put My Pet’s Bed In Their Crate?

Pet bedding is not permitted in pet travel crates due to strict airline regulations.  We recommend putting a blanket into your pet’s travel crate to help comfort your pet, but please be aware that if your pet messes their travel crate this may be removed.  For your pet’s safety, the airlines do not allow any bulky bedding or hard objects in the travel crate.

Can My Pet Travel With Their Food?

To comply with airline regulations and ensure the ultimate welfare of your furbaby during their transport, your pet cannot travel with their food.  Food can be left at the origin station for pets going into boarding, but NO food is permitted on flights or in their crate.  If your pet is travelling via one of our Jetpets Transit Lounges, our qualified team of handlers and vets will ensure your pet is well hydrated and has had a light meal prior to their flight (depending on the duration of stay with us).  If you have any concerns, please contact your Jetpets Travel Consultant.

Where Does My Pet’s Documentation Go?

It is extremely important that your pets travel documentation does in fact travel alongside your pet’s crate.  If your pets are travelling via one of our Jetpets Transit Lounges, the Jetpets team will ensure all of the required travel documentation is taped to the top of your pet’s travel crate.

Where Does My Pet’s Collar & Lead Go?

Due to strict airline regulations, no pets are allowed to travel with their collar on or lead or harness inside their crate.  For the welfare of your pet, its important that your pet is as safe as possible and doesn’t have anything in their crate that could be a choking hazard.

Your pets lead, harness and collar can travel on the outside of your pet’s crate, where it will be zip-tied to the crate alongside their documentation.  Please be aware that occasionally, these types of belongings can get lost or damaged in transit. Jetpets does not take responsibility for the loss or damage of these items.

Can My Pet’s Bowl & Brush Travel With My Pet?

Airlines will not permit any pet belongings such as bowls, brushes or shampoos in your pet’s travel crate or attached to the outside in any form. All your pets personal items should be sent separately in advance of travel to their boarding facility or in your personal luggage.

Can I Buy My Pet Travel Crate?

When travelling interstate, it is most common with pet owners to hire their pet travel crate from Jetpets. Whilst you are able to purchase a crate if you wish, many clients find it more cost effective to hire the crate and simply hand it back at your new location.

Please note: There may be some instances where you may have to purchase a travel crate when moving to remote or regional locations, which your pet travel consultant will advise you of prior to booking.

When moving overseas, it is mandatory that your pet travels in a new crate from both airlines and authorities due to quarantine regulations. Jetpets will always include this fee as part of our International quotation to ensure there are no hidden costs for you when selecting your pet transport provider.

Can Size Effect Travel?

When planning your pets travel, it is important to be mindful of the size of your animal which ultimately determines your crate sizing requirements. Depending on the route and location you are travelling to, some airlines may have restrictions in place when it comes to accepting larger crate sizes and will also be dependent on the aircraft type and route you are travelling.

It is important that you speak with your pet travel consultant who will assist you with determining the best sized crate and then making sure the airlines will be able to accept them for your destination. There may be instances where we have to select multiple flights and offer a multi sector flight option. In some regional locations we may require a combination of road transportation and airline transport depending on the location(s).