Defence members are eligible to have pet transport costs re-imbursed by the Defence force (which is administered by Toll Transitions) in most cases, providing they are complaint with the posting guidelines.
According to PACMAN regulations, pets can only be relocated by commercial providers specialising in pet transportation, such as Jetpets Animal Transport. The companies must have the following:
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- An Australian Business Number.
- They conduct a business for profit in the transportation or boarding of household pets.
- They are registered or licenced to carry out the business, as required under relevant State or Territory law.
Pet relocation benefits may be paid either in advance or after the move is completed. To receive payment beforehand, Defence members must submit a quote or invoice from an approved pet transport provider to Toll Transitions for approval. Alternatively, reimbursement can be arranged after the relocation by providing a receipt confirming the services were carried out.
The Defence team at Jetpets will issue a tax invoice that Toll Transitions will require in order to make your claim process easy. The invoice is detailed to include your pet transport and any pet accommodation services you may need to claim as part of your posting.
