Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
NOVEMBER 2019
Meekah
Melbourne to Edinburgh, United Kingdom
Hey Justin,
We are very happy to have Meekah back with us. Everything went so smoothly! Thank you for sending us the picture and report card before she took off too, it put our minds at ease a little bit. She was so happy to see us and is in good spirits, we can tell she was well looked after on her journey. We wouldn't hesitate to recommend you to anyone travelling with pets!
All the best,
From a pair of very grateful dog parents.
NOVEMBER 2019
Abby & Max
Melbourne to London, United Kingdom
Hi Justin
Everything went according to plan, thank you for all your help and supporting me through the nerves.
Regards
Kathryn
NOVEMBER 2019
Kaida, Kuma & Max
Sydney to Dubai, United Arab Emirates
Hi Justin,
Thank you for your help bringing our pets over to Abu Dhabi. They have finally relaxed and are starting to enjoy their new surroundings.
Regards Liz & Matt
NOVEMBER 2019
Misty & Rueben
Sydney to Miami, United States
Hi Kate, Sandii and Jerry
It will be a week tomorrow that Misty and Rueben had arrived from Sydney into Miami.
They arrived in great condition and spirit much to my surprise and great relief.
The regular updates and photos certainly put me at ease.. not that I did not think they would have been taken care of, but more so due to this having been one of their longest journeys that had ever taken outside of home in their 14 years of life.
They are transitioning well to their new home .. baby steps being taken in introducing them to my brother and sister-in-law’s cat Bugsy .. but good signs are ahead.
I cannot thank you all enough for your kindness and professionalism during Misty and Rueben’s trip.
Kind regards
Trudie Smith
NOVEMBER 2019
Verbena
Melbourne to Kuala Lumpur, Malaysia
Hi Justin,
It was an amazing experience with Jetpets . Verbena is finally reunited with us yesterday and she seems very happy as well . Attached is a photo of Verbena upon arrival to our home .
Cheers,
Shakeela