Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

SEPTEMBER 2019

Bronte

Dubai to Melbourne, Australia
Hi Nicole   Thanks so much. I was so pleased to have her back. She was mental - didn’t have an opportunity to video the chaos. About 2 hours after she got home, I was able to get this picture though!   Thanks to you, and to Ruth, for your great work.   Kind regards Clare

SEPTEMBER 2019

Hunter

Perth to London, United Kingdom
Hunter has arrived safely in Oxford thanks to Jetpets. They have been super flexible and efficient even though we had to change flight plans last minute. They have kindly responded to every questions and concerns, we would be using Jetpets again in the future to go back to Australia.

SEPTEMBER 2019

Bella

Hobart to Christchurch, New Zealand
Hi Melanie, Bella arrived in good spirits yesterday and is settling in to where she was a few years ago ( still remembered how to open front door and let her self in when we got home). Thank you very much for the move for her from Hobart to Christchurch. I’ve included some pics from her drive home from the airport. Thankyou so very much   George and Bell

SEPTEMBER 2019

Hank

Perth to Canberra, Australia
Thank you to the friendly staff at jet pets Perth you guys are amazing thanks for making the experience with flying pets so comfortable Hank arrived safe in Canberra. GO JET PETS PERTH!

SEPTEMBER 2019

Parker and Nova

Sydney to San Francisco, United States
Hi Kaye They're settling in to their new home and I've attached a couple of photos for you of them looking very relaxed in bed and one of Parker surveying her new kingdom.   Thank you to the whole Jetpets team for all of the help and support over the last few months. You took the stress out of the experience for us and I really appreciate everything the team did. All of our questions and concerns were addressed so quickly and I don't think we could have gotten through it without Jetpets!   Thank you again for getting our beautiful little ones over here safely with us.   Kind regards   Tenielle