Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2019

Bobbie

to Toronto , Canada
Hi Kaye, We now have Bobbie in Toronto with us and she appears to be happy and healthy. She was extremely excited when we got to pick her up this afternoon. I would like to thank Justin for his help in all the process and for his updates last Friday with how Bobbie was going with boarding etc. Thanks for getting our girl safely to us in Toronto. Warmest regards, Hollie, Adam & Bobbie

JANUARY 2019

Luna

Australia to London, England
Hi Melanie, Thanks for the email, Luna has arrived safe and sound. She's settled in well and is happily exploring her new home. Thank you to you and the Jetpets team for all your assistance and professionalism! Cheers, Winora

DECEMBER 2018

Marmalade

Sydney to Dublin, Ireland
Hi Rachael Apologies for my delayed response but we have been busy settling into life in Ireland. Marmalade seemed none the worse from his long journey when we collected him in Dublin. As the photo shows he quickly adapted to life in Ireland. Thank you for taking such good care of him on his trip. We are delighted to have him here with us. Kind regards Niamh & Trent

DECEMBER 2018

Tofu

Australia to Singapore,
Hi Melanie! Tofu arrived safely. He was quite wet as he had upset the water in the crate but was otherwise happy to see us and has been doing great ever since. We're thankful that everything went well. I've attached some photographs. Yours, Alyssa

DECEMBER 2018

Sadie

Australia to Wellington, New Zealand
Hi Melanie and Rachael, Thanks for everything; Sadie had settled in really well and had her first trip to the beach today (pic attached). Kind regards Anna and Ty