Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JULY 2025
Daisy
Sydney to London, UK
From my initial inquiry in Sydney right up to me picking up my dog at Heathrow, Jetpets staff were wonderful at keeping me informed with photos and updates. Daisy my Labrador arrived in great spirits and probably in better shape than me! 
JULY 2025
Bento & Maisy
Sydney to Boston, USA
Arrived in great health and happiness! Thank you so much for the outstanding service and for getting them to us safely and happily. We are so happy to see them, and I felt very assured throughout the whole Jetpets journey. 
JULY 2025
Bidi Bidi
Adelaide to Milan, Italy
We found Jetpets to be a very reliable, caring and professional company to deal with. They always kept us up to date about Bidi Bidi’s wellbeing and whereabouts. We would recommend Jetpets to anybody who has to move overseas! 
JULY 2025
Pixel
Melbourne to Vancouver, Canada
Thank you very much for all your help and responsiveness, we were so happy to be together again! 
JULY 2025
Evie
Berlin to Sydney, Australia
A truly exceptional team — thank you for getting Evie home! I can’t thank the Jetpets team enough for the care, attention and support they gave throughout my cat Evie’s journey from Berlin to Sydney.