Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
MARCH 2022
Titan
Melbourne to Amsterdam, Netherlands
Titan reached Netherlands safe and sound. He was tired. I took him for a small walk where he relieved himself and then we came back home for lots of cuddles. He’s resting now.
I am highly impressed with the professional services provided by Jetpets and all your partners. I am pleased to inform you that we managed to get updates from his Dubai stopover as well. They were kind enough to provide photographs as well. I will highly recommend Jetpets to my friends if they need to move their pets internationally or even to domestic destinations.
To you specifically, please accept my sincere gratitude for making it easy for us. Though we were anxious, we knew our pet was in good hands.
Here’s our reunion picture from Netherlands..
MARCH 2022
Nanami
Melbourne to Gold Coast, Australia
It was my cat’s first flight and Jetpets service was amazing. The drop off and pick up was lightning fast and easy.
I recommend Jetpets for everyone who wants their “ babies “ to transport with airplanes.
MARCH 2022
Leroy & Pepper
Adelaide to Karratha, Australia
Jetpets looked after our two dogs during an interstate move complicated by covid border closures and extreme heat - they did a stellar job!
They kept us updated with flight changes and made sure they kept a close eye on the weather. Each decision they made was in the best interests of our two dogs who arrived safe, happy and relaxed despite a drawn out travel plan.
Report cards were provided between flights and during boarding which was a nice touch. The comments were clearly drop down selections but the report included photos which was really appreciated.
Would definitely recommend using Jetpets.
MARCH 2022
Buddy & Barney
Canberra to Stavanger, Norway
Buddy and Barney arrived safe and well. The driver from Oslo to Stavanger was a lovely man who gave the doggies lots of breaks on the way.
They were very glad to see us, and a bit surprised by the cold (it is freezing here!). They are loving a new area to explore!
Thank you for all your help. It was a pretty smooth activity and I’m really happy with how it all went.
Best regards
MARCH 2022
Thomas Picasso
Sydney to Raleigh, United States of America
Firstly Dan and myself would like to thank you and your team for the amazing job you have done, The professional service provided by Jet Pets and Pet Express made Thomas Picasso's big journey to happen as smoothly as it could.
We are so pleased with the service provided. Our fury baby is home safe and sound and happy!
So again thank you for all you and your team have done. We are very happy with the service and definitely recommend JetPets.
I will send you some photos of Thomas Picasso shortly.
Kind regards,
