Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

NOVEMBER 2019

Mya & Mia

Sydney to London, United Kingdom
They are here, yippee!   Thanks for all your help, Stephanie

NOVEMBER 2019

Kiera

Perth to Edmonton, Canada
Hi Kate, Our girl is finally here! And we couldn’t be more thankful to you and your team for a seamless transfer. Here is a picture of Kiera with her Dad at the customs collection point in Edmonton airport. We are more than happy for you to share this on your social platform. We will definitely use your services when we need to transfer Kiera again and would also recommend you to all the our friends. Once again, thanks to you and your team, so so very much for looking after our kid.

NOVEMBER 2019

Charlie

Sydney to Singapore
Kate, I cannot thank you enough for your amazing kindness, compassion and exceptional customer service for both me and Charlie over these few months. There is no way he or I would’ve got here without you. You are an absolute superstar. Cheers, Pipster

NOVEMBER 2019

Skylar & Odin

Brisbane to Christchurch, New Zealand
Skylar and Odin has a fantastic experience with Jetpets. They were completely exhausted when they arrived at their grand dads in NZ. Thank you for taking the stress out of their relocation from me. They were so excited that they jumped straight into the back of the jetpets van.

NOVEMBER 2019

Hero & Saiga

Brisbane to Tokyo, Japan
Hi Justin, Hero and Saiga arrived safely yesterday and are very relaxed at home. With your big help, a big journey of Hero and Saiga succeeded. Thank you so much. I would like to ask you again in the near future. Many Thanks Yoko P.S This photo is 2 pups running around my home today.