Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

MAY 2025

Oreo

Perth to Hong Kong, Hong Kong
Jetpets was amazing! They kept us up to date every step of the way with photos and letting us know how he was feeling and if he was eating and drinking. We knew where he was the whole time he was away from us.

MAY 2025

Vince

Brisbane to Melbourne, Australia
We can’t commend Jetpets for their service.  I can only praise them for looking after Vince and transporting him to and from Brisbane for a recent holiday.

MAY 2025

Ari

Melbourne to Frankfurt, Germany
I’d like to take the opportunity to thank you once again for all your help and support throughout the process. I am so glad I chose you guys, and will 100% recommend you! You’ve been amazing.

MAY 2025

Franky

Canberra to Tokyo, Japan
Thank you so much for all your work on Franky’s travels. It took him about a week to settle into our new home but has now adapted quite well!

MAY 2025

Max

Melbourne to London, UK
Thanks to everyone at Jetpets for all your help support and the great care you all took of Max. He arrived back in the UK in very good condition and was very happy to be reunited with his family.