Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MARCH 2020
Snow
Warszawa to Sydney, Australia
Jetpets were very competent. They knew everything there was to know about importing a dog to Australia. And there is A LOT you must know. They could answer every question and they really put my mind at ease. They made the whole process simple and easy by giving me step by step, detailed instructions and made sure that I was doing everything correctly along the way. I would definitely use them again. 
MARCH 2020
Niko
Brisbane to Christchurch, New Zealand
We received updates every step of the way when we moved our cat from Australia to new Zealand. Everything was very well organised and we have Niko back with us. He has been looked after very well during his travels and has settled exceptionally well in his new house and country. Very happy! 
MARCH 2020
Hunter
Melbourne to Dubai, United Arab Emirates
Hi Dipkesh,
Hunter arrived safely!!! It was quite a long process with all the paperwork at Dubai Airport, but we finally reunited with Hunter at about 3am Thursday morning! He was a little disorientated at first, but as you can see from the attached photos, bounced back really quickly the next day, and has made himself right at home!
Thank you so much for all your help with managing the process - its pretty special to have our fur baby with us again!
Taleana, Stuart & Hunter 
MARCH 2020
Reggie
Brisbane to San Francisco, United States
Our beautiful boy Reggie arrived safe and perky and was united with his new best friend and my son in California. He was in great spirits and was taken care of so well we were totally pleased. 
MARCH 2020
Whisky
Sydney to Bangkok, Thailand
Hi Aleesha
Thank you and all the Jetpets team so much for all your expert help in getting Whisky to Thailand. We were a little anxious about the whole thing but you and your company made the process very smooth, easy and hassle-free!
Whisky is now residing at Pooky's brother's place in Bangkok and is very happy at his new home. Some photos of him are attached.
Many thanks once again, we are very grateful for your professional help!
Kind regards
Phillip and Pooky