Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

FEBRUARY 2019

Makai and Molly

to Kuala Lumpur, Malaysia
Hi Justin, Thanks very much for your email, it was lovely to see Makai and Molly safe and sound in KL. They travelled really well and have settled into their new home.

JANUARY 2019

Lola

Sydney to New Zealand, Christchurch
Hi Aleesha, Everything went very smoothly for pick up. I have attached a photo which we shared on Instagram. Thanks again for everything Keiran and Bonny

JANUARY 2019

Teddy

Australia to England
Hi Melanie, As you can see Teddy has arrived safe and well and is really struggling to adjust to English life... lol. Thank you for all your hard work and attention through the months, I really appreciate it. Your professionalism and care made all the difference in what was a concerning endeavor for me. I will certainly be recommending Jetpets and look forward to working with you again when Teddy and I return to Australia. Regards, Kristy

JANUARY 2019

Bobby

Australia to Honolulu, Hawaii
Hi Rachael, Thanks for all your assistance in getting bobby here. It was such a stress free move for both him and us. The process at customs in Hawaii was very straight forward. Thanks again and here is a photo of bobby settling in to Hawaii life!

JANUARY 2019

Bobbie

to Toronto , Canada
Hi Kaye, We now have Bobbie in Toronto with us and she appears to be happy and healthy. She was extremely excited when we got to pick her up this afternoon. I would like to thank Justin for his help in all the process and for his updates last Friday with how Bobbie was going with boarding etc. Thanks for getting our girl safely to us in Toronto. Warmest regards, Hollie, Adam & Bobbie