Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JANUARY 2019
Luna
Australia to London, England
Hi Melanie,
Thanks for the email, Luna has arrived safe and sound. She's settled in well and is happily exploring her new home.
Thank you to you and the Jetpets team for all your assistance and professionalism!
Cheers,
Winora 
DECEMBER 2018
Marmalade
Sydney to Dublin, Ireland
Hi Rachael
Apologies for my delayed response but we have been busy settling into life in Ireland.
Marmalade seemed none the worse from his long journey when we collected him in Dublin.
As the photo shows he quickly adapted to life in Ireland.
Thank you for taking such good care of him on his trip. We are delighted to have him here with us.
Kind regards
Niamh & Trent 
DECEMBER 2018
Tofu
Australia to Singapore,
Hi Melanie!
Tofu arrived safely. He was quite wet as he had upset the water in the crate but was otherwise happy to see us and has been doing great ever since. We're thankful that everything went well. I've attached some photographs.
Yours,
Alyssa 
DECEMBER 2018
Sadie
Australia to Wellington, New Zealand
Hi Melanie and Rachael,
Thanks for everything; Sadie had settled in really well and had her first trip to the beach today (pic attached).
Kind regards
Anna and Ty 
DECEMBER 2018
Olive
Townsville to Auckland, New Zealand
Hi Melanie,
Thank you for all of your help with Olive’s move from Townsville, QLD to New Zealand. The journey went smoothly and she was very excited to see us at the other end. I was also very impressed with your timely and informative emails since the very beginning when we first booked. Thank you again Jetpets, I would definitely recommend your service to anybody.
Attached is a photo of Olive happy at her new destination, with her favourite toy, her red ball!
Thank you,
Emma