A Pet Handler reunites a pet with their family after their Jetpets travel
Australia's Trusted
Pet Travel Experts
 

Your Interstate and International Pet Travel Specialists

We provide a complete door-to-door pet transport service within Australia and to any destination in the world

With over 30 years’ experience providing safe pet transport for fur babies in Australia and around the globe, Jetpets is widely regarded as Australia’s leading pet travel experts. Flying animals with trusted airline partners within Australia and to key destinations including New Zealand, Europe, Asia, Africa, North America and South America, we pride ourselves in providing first-class comfort for dogs, cats, zoo and exotic animals alike.

We provide a complete door-to-door pet transport service from and to any destination in the world

Our Most Popular Pet Transportation Destinations

We're here for you and your furbaby

Here's what our customers are saying

MAY 2022
Broxi
Sydney to Auckland, New Zealand
My fur baby was flown by Jetpets from Sydney to NZ and I highly recommend using their service. Great communication, great care and continual updates at both ends - Sydney and Auckland. I would not hesitate to recommend Jetpets and would use them again if I needed to, they looked after my fur baby like I would.
APRIL 2022
Theo
Sydney to Wales, United Kingdom
Just wanted to let you know that Theo has arrived safely back in Wales now. I believe he had a very good journey and no issues what so ever . I must say a big Thank You for managing to arrange everything so quickly , efficiently and with your exceptional service !! Many thanks again.
MARCH 2022
Thomas Picasso
Sydney to Raleigh, United States of America
Firstly Dan and myself would like to thank you and your team for the amazing job you have done, The professional service provided by Jet Pets and Pet Express made Thomas Picasso's big journey to happen as smoothly as it could. We are so pleased with the service provided. Our fury baby is home safe and sound and happy! So again thank you for all you and your team have done. We are very happy with the service and definitely recommend JetPets. I will send you some photos of Thomas Picasso shortly. Kind regards,
MARCH 2022
Nanami
Melbourne to Gold Coast, Australia
It was my cat’s first flight and Jetpets service was amazing. The drop off and pick up was lightning fast and easy. I recommend Jetpets for everyone who wants their “ babies “ to transport with airplanes.
MARCH 2022
Leroy & Pepper
Adelaide to Karratha, Australia
Jetpets looked after our two dogs during an interstate move complicated by covid border closures and extreme heat - they did a stellar job! They kept us updated with flight changes and made sure they kept a close eye on the weather. Each decision they made was in the best interests of our two dogs who arrived safe, happy and relaxed despite a drawn out travel plan. Report cards were provided between flights and during boarding which was a nice touch. The comments were clearly drop down selections but the report included photos which was really appreciated. Would definitely recommend using Jetpets.
FEBRUARY 2022
Olive
Sydney to Manchester, United Kingdom
Olive arrived safely in the UK and has already settled in well with my parents. I just wanted to say a huge thank you to you guys, you was amazing throughout the whole process and you made a very stressful time in our lives that little bit easier.
JANUARY 2022
Toby
Perth to Melbourne, Australia
I have been very well looked after by Jasmine and the team at JetPets for the safe delivery of my cat. They made what was a super stressful experience really easy and the whole process was very reassuring. There was always a timely response to my queries and when plans needed to be changed and I really appreciated the updates on the day of his flight, it was lovely to get his pre-flight report card. I would not hesitate to recommend JetPets. Thank you for taking such good care of my boy.
JANUARY 2022
Joey
Adelaide to Jakarta, Indonesia
I hope you had a great Christmas and New Year! We reunited on Christmas eve and Joey is settling very well. The first day we reunite, we could see Joey’s excitement when he saw us from far, it was the best feeling ever! Since it was the hardest 11 days for me being apart from Joey. Thank you for being fantastic, Jetpets team! I am very happy to choose Jetpets for the whole process and would definitely recommend to anyone who wants to relocate their pets. It was very easy to communicate with the agent and I really love the given updates (with PHOTOS!) of Joey. A special thanks to you Rachael, for being awesome since day one I enquired about Joey’s relocation. The process was all stress free and your partner here is also fantastic! It’s all worth it! Thanks a million! Have an awesome day, Rachael! Thanks again!
DECEMBER 2021
Leo
Sydney to Los Angeles, United States of America
I cannot thank you and your wonderful entire team! I’m so happy to have had the pleasure to work with you all and good boy Leo arrived well and early this morning. Such an easy process with you all. Again, thank you so much!
DECEMBER 2021
Watson
Melbourne to Hong Kong, Hong Kong
Thanks so much for all your help Danielle - you made what could have been a stressful process very stress free!! Watson is settling in, still slightly freaked but good otherwise.
DECEMBER 2021
Prue
Melbourne to Brisbane, Australia
Jet Pets was great! They flew my cat from Melbourne to Brisbane and delivered her to us on time. She was clean and groomed and very happy to be home!
NOVEMBER 2021
Jess
Melbourne to London, United Kingdom
Thanks Mel and Rachael! You were both amazing, thanks so much for all your hard work.  
NOVEMBER 2021
Enjee
Geraldton to Perth, Australia
We dropped Enjee off at Geraldton Airport on Monday 4th October where he was flown to Perth for an overnight stay before joining us on our flight to Melbourne on 5th October. The entire transition was so well organised with constant information via email or phone and even a couple of pics to ensure us Enjee was comfortable in his overnight stay. We would like to personally thank Jasmine Bathis for her dedication throughout the journey - a real asset to your company Jet Pets. 
OCTOBER 2021
Charlie
Melbourne to Sydney, Australia
Jetpets did a wonderful job caring for my precious pup during his trip from quarantine, to boarding, to his flight from Melbourne to Sydney and back to me. I am very grateful for the way in which Wendy kept me up to date every step of the way and the special attention Charlie received. He arrived home healthy and happy!
OCTOBER 2021
Booboo
Brisbane to Queenstown, New Zealand
Good Morning Angus. I hope this email finds you well. Chris and I wanted to thank you and JetPets team for getting Booboo to Queenstown safe and sound. Thank you for making the everything so effortless and seamless with your high level of professionalism throughout the whole journey. You, and the JetPets team were incredible -  I am so happy with how everything went from start to finish. We are so grateful to have had the opportunity to experience JetPets for our beautiful fur baby, Booboo to travel to our new home - I will definitely be recommending JetPets to everyone I know. Thank you. Warmest Purrs & Regards,
OCTOBER 2021
Louie
Sydney to Los Angeles, United States of America
Hi Dipkesh, I just wanted to write and say thankyou to you and your team for the amazing service provided to bring Louie to the US with us. It was such an efficient and stress free service we are so thankful. The pet handlers were great at both ends and Louie was absolutely fine when we collected him - he is settling in well to his new home. We had constant updates the whole journey which definitely put my mind at ease. Here are a few pics of Louie in his new zipcode! He's not sure about squirrels just yet. Many thanks Susannah and David
SEPTEMBER 2021
Harvey
Perth to Sydney, Australia
I was quite stressed about moving interstate and bringing my dog with me and how that was going to work. Once I had enquired with Jetpets about transporting my dog from WA to NSW I was immediately at ease with the process of it all. Jasmine at Jetpets was so incredibly lovely and patient. She has been helpful this whole process, been very responsive if I emailed her and extremely pleasant to deal with even when I had to make changes. It was really refreshing and comforting to receive really good customer service especially while going through a big move.
SEPTEMBER 2021
Moxie
Melbourne Quarantine to Sydney, Australia
Hi Wendy Moxie arrived safe and sound on Friday, thanks so much for the incredible care from you and your team. She's getting settled and exploring her new neighbourhood, she's staked out a nice spot on the balcony with a view of the sea and a nice breeze on the nose. I've attached some pics from our reunion and new home! Please pass on my gratitude and appreciation to everyone who helped get her to her new home. Cheers
SEPTEMBER 2021
Luca
Brisbane to Aberdeen, United Kingdom
Luca has arrived safe and sound at my brother’s in Aberdeen. I think everyone was a bit bleary eyed as the delivery was at 3:15am! But they are so happy to have him and report that he has recovered from the journey well. Thank you, and Jetpets as a whole, for all the support in getting Luca out of Australia and managing his transition back home to the UK. We are so appreciative of the care and communication throughout this process. You made it work despite the challenges posed by the global situation. Once again thank you so much Rachael.  I hope you are managing as best as possible during the extended period of lockdown.  
AUGUST 2021
Baby
Melbourne to New York, United States of America
Hi Rachael, Just emailing you to let you know that Baby has made it safely to my apartment in New York! I want to say a BIG THANK YOU to JetPets! I was thoroughly impressed by JetPet’s professionalism and dedication to ensuring not only that Baby’s flight went smoothly, but also that her owner (me!) remained calm and assured of her safety! Thanks so much, Rachael, for helping coordinate everything. Also, please pass on a big thank you to Lee for driving all the way to Nicholson to pick Baby up! Thanks so much again. I’ll be recommending JetPets to anybody I know who needs quality animal transportation services! Kind regards, Jacqui.
JUNE 2021
Bruno
Brisbane to London, United Kingdom
Bruno has been settling in quite well as you can see by the pics. Once again, thank you for making this big transition so smooth, we really appreciate it! Kind regards, Toni
JUNE 2021
Oliver
Perth to New York, USA
I was so worried about the long trip from Perth to NY for my labradoodle. His flight had to be changed due to covid related cancellations and Jetpets quickly organised other flights. I got updates and photos from the 2 stopovers on his way where he had 24 hour layovers to stretch his legs, eat, etc. He arrived yesterday safe and sound and the whole experience with Jetpets was incredibly professional and painless. I would definitely be using them again.
JUNE 2021
Alfie
Sydney to Monaco, France
Hi Rachael Alfie is safe and happy now in my husband’s arms in Monaco. He arrived in Milan in perfect condition. And hungry!!! Care had been taken to provide a new clean and fluffy airline blanket in his crate and his teddy bear was cable tied to the crate to ensure it dried and was safe during flight. Even water bowls were cable tied to prevent spills. Super happy with all the care and attention. Feel free to share my words. I’m flying tonight so will send photos next week. Thanks again Rachael for all your patience and care from all your team.
JUNE 2021
Archie
Perth to Adelaide, Australia
Hello. We have not had our dog Archie the Saint arrive in South Australia. We wanted to say a massive thank you to all who helped organise this and especially the driver who drove Archie from Melbourne today. Archie is exhausted but happy to be back with his family. Thankyou, Alicia.
MAY 2021
Louie
Canberra to Zagreb, Croatia
Hi Montana, Louie arrived safe and well. Stipe waited for him in Zagreb last night. He said Louie was very excited but also very tired. Good thing they stayed the night in Zagreb to let him rest. They are on their way back now to us. I can’t wait to see him and the kids are very excited. Stipe just sent us some pictures, they’ve got about another hour or so of driving. Thank you to yourself and the rest of the team for looking after him and all of his travel arrangements. Even with the minor setbacks we had, we are happy with how it all went as he arrived safe and without any complications. Animals First in Vienna were also great with their communication and delivery of Louie. Kind regards, Marija
MAY 2021
Billy
Sydney to Seattle, United States of America
Hi Dipkesh, Thank you so much for all your help and for making this one of the easiest tasks in our relocation! We really appreciate the care that was given to them throughout their journey by you and your team. We also loved reading the updates and felt very reassured they were being well looked after. The cats are settling in well and have caught up on lots of sleep! Here are some pictures of them enjoying a sunny Seattle day. Thanks again! Justine
APRIL 2021
Gracie
Melbourne to Auckland, New Zealand
Jetpets were amazing in getting our beautiful pet clan from Melbourne to Auckland. No hassels, everything explained clearly, no stress (well no additional stress that is to an overseas move!) Gracie our border terrier and our four cats have all settled in well in their new home and we couldn't be happier. Thanks a million Jetpets!
APRIL 2021
Minnie
Sydney to Bangkok, Thailand
They are safely arrived in Bangkok.

How Pet Travel Works

Jetpets is Australia’s leading pet transportation company. Our in-house team of pet travel consultants, pet handlers and resident vets are passionate about caring for your pets, ensuring your peace of mind. Whether you’re going on a well-deserved holiday, organising a relocation or welcoming a new family member, we will be there every step of the way and provide regular pet travel updates.

1.
Call us for expert pet travel advice

Call us for expert pet travel advice

2.
We select the most direct flights

We select the most direct flights

Itinerary inclusions
  • Travel crate – we select the perfect sized crate
  • Flights – we select the most direct flights through one of our reputable airline partners
  • Collection & Delivery – we provide different levels of service covering door to door, or from and to transit lounges and/or the airport
  • Pet accommodation – need time to settle into to a new home? No problem, we'll organise pet accommodation.
  • Moving Overseas? – we can prepare all documentation and the vet work schedule to meet country of entry requirements
3.
We can pick up from home and provide you with pet travel updates

We can pick up from home and provide you with pet travel updates

4.
We will reunite you with your pet and deliver to your home

We will reunite you with your pet and deliver to your home

Why Choose Jetpets?

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LATEST NEWS

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