Resource Hub Taxonomy: Do's & Don'ts

Pet bedding is not permitted in pet travel crates due to strict airline regulations.  We recommend putting a blanket into your pet’s travel crate to help comfort your pet, but please be aware that if your pet messes their travel crate this may be removed.  For your pet’s safety, the airlines do not allow any bulky bedding or hard objects in the travel crate.

To comply with airline regulations and ensure the ultimate welfare of your furbaby during their transport, your pet cannot travel with their food.  Food can be left at the origin station for pets going into boarding, but NO food is permitted on flights or in their crate.  If your pet is travelling via one of our Jetpets Transit Lounges, our qualified team of handlers and vets will ensure your pet is well hydrated and has had a light meal prior to their flight (depending on the duration of stay with us).  If you have any concerns, please contact your Jetpets Travel Consultant.

It is extremely important that your pets travel documentation does in fact travel alongside your pet’s crate.  If your pets are travelling via one of our Jetpets Transit Lounges, the Jetpets team will ensure all of the required travel documentation is taped to the top of your pet’s travel crate.

Due to strict airline regulations, no pets are allowed to travel with their collar on or lead or harness inside their crate.  For the welfare of your pet, its important that your pet is as safe as possible and doesn’t have anything in their crate that could be a choking hazard.

Your pets lead, harness and collar can travel on the outside of your pet’s crate, where it will be zip-tied to the crate alongside their documentation.  Please be aware that occasionally, these types of belongings can get lost or damaged in transit. Jetpets does not take responsibility for the loss or damage of these items.

Unfortunately, due to airline regulations, pets are not permitted to wear pet clothes including jackets at any time while travelling in their crate.

Airlines will not permit any pet belongings such as bowls, brushes or shampoos in your pet’s travel crate or attached to the outside in any form. All your pets personal items should be sent separately in advance of travel to their boarding facility or in your personal luggage.