Having your pets travel across the country or around the world can be stressful for owners and it is perfectly normal to want to know where your pets are then they are travelling. Jetpets will ensure that they keep you updated with key milestone during your pet’s journey. This includes when they are collected and lodged at the airport and when are safely delivered to your new location.
Exclusive to Jetpets customers, CareTags Pet ID & Wallet is now available to purchase alongside your Jetpets booking. The CareTags Pet ID Tag lives on your pets collar for life and is linked directly into your Pet’s Wallet which holds all of your pet’s important information.
If your pet ever becomes lost in their new environment the Caretag has the ability to provide real-time geolocation alerts if your pet is lost and their tag is scanned by someone, reconnecting you with your furbaby quickly and safely.
Exclusive to those clients travelling to UK or New Zealand from a Jetpets Transit Lounge locations we are able to offer your very own PetTrakr camera device for your move. The PetTrakr device gives you unrivalled access of your furbaby from the moment they embark on their travel adventure. Once the PetTrakr device is mounted securely on your Jetpets travel crate by our team, PetTrakr will send photos and GPS locations straight to your mobile or desktop every 10 minutes prior to and after their flight. Speak to one of our pet travel consultants to find out more information on this product to give you the ultimate piece of mind for your pets’ travel. Terms and Conditions apply.
Our team of pet loving experts are always caring for your furbaby and will keep you informed on the key milestones for their journey prior to departure. This will include a variety of updates by phone, SMS or email from the moment the booking is confirmed with us.
These may include:
- Check-in at the airport
- Collection from the airport
- Drop-off at your pets accommodation/boarding facility
- An update on how your pet was during their comfort stop at our Transit Lounge
- Confirmation of Health Clearance for International Travellers
- Delivery to residence
Please note that Pet travel updates are applicable when the pet is travelling via a Jetpets transit lounge location, and where the itinerary is for a transit lounge or door-to-door service. Speak to your dedicated travel consultant for more information.
