Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JANUARY 2026
Bluebell
Miami to Canberra, Australia
Bluebell arrived in Canberra safe & sound. She was relaxed and even had a nap in the car on the way home. She spent lots of time exploring our new home & spent the afternoon napping in different places. Thank you for your help, guidance & patience. I could not imagine going through this process without your help. 
JANUARY 2026
Madeline
Mickleham Quarantine Facility to Canberra, Australia
Thank you, Jetpets, for your amazing support with bringing Maddy to Australia. It is so wonderful to have her here with us and we now feel like a complete family again. Maddy recognised us immediately and was incredibly affectionate. She is healthy and was very well cared for! We had such a great experience with Jetpets. We are incredibly grateful. Thank you. 
DECEMBER 2025
Yoshi & Mochi
Adelaide to Perth, Australia
We would like to thank Jetpets for the wonderful service. Yoshi and Mochi's journey to Perth was great, it was smooth and easy. Upon arrival here, we were worried that the cats may be stressed out of the travel but we are surprised that they are well and resting comfortably in their travel crate. Thank you as well for your patience and great assistance to us. We really appreciate it and will recommend Jetpets to everyone who are looking for a pet transport service. 
DECEMBER 2025
Teddy & Paddington
Melbourne to Toronto, Canada
Thanks so much for all of your hard work and support getting them here. We appreciate everything you and the team did to make sure they arrived without any hiccups - it is very special having them here. 
DECEMBER 2025
Jett
Adelaide to Honolulu, Hawaii
Thank you for organising Jet getting to Hawaii and back in February 2026. He is loving life at Kailua beach and he loves the lake. He was very happy to see us when we picked him for Hawaii customs! Thank you!