Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
NOVEMBER 2024
Roxy & Max
Adelaide to Glasgow, Scotland
We both wanted to thank you all so much for looking after Roxy, Max, Laurel & Jimmy they arrived safely and are settling into their new home in Scotland! 
NOVEMBER 2024
Archie
Canberra to Nice, France
We loved getting the updates from Jetpets in Sydney and seeing him be well taken care of there, and meeting old friends he already knew. I also really appreciated your quick responses to all my concerns and questions prior to departure, and the timely communications. 
NOVEMBER 2024
Hazel
Sydney to Hong Kong, Hong Kong
Hazel has arrived in HK in very good shape, happy and energetic. She's settling well into her new home. Thank you so much!! 
NOVEMBER 2024
Zeus
Adelaide to Christchurch, New Zealand
Excellent service. Clear and responsive communication. Our dog arrived happy and well after his journey from Australia to New Zealand. We have used Jetpets twice now and highly recommend the company. 
NOVEMBER 2024
Theodore & Maple
Sydney to Los Angeles, USA
We used JetPets to get our two Sphynx cats from Australia to the United States of America. From day one they were so helpful and answered every question I had with great efficiency. They made the whole thing a really simple process and helped keep us at ease with updates.