Jetpets Transport Services

For over 30 years, Jetpets have been Australia’s leading provider of pet transport services, flying pets of all types around Australia and to almost any international destination. Our in-house team of global pet travel consultants, accredited resident vets, and pet handlers work together throughout your pet’s journey to ensure a seamless and stress free experience.

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How Do Our International Pet Transport Services Work?

 

How Do Our Domestic Pet Transport Services Work?

 

MAY 2023
Freddie
Sydney to Barcelona, Spain
Helpful with preparation and PERFECT on execution and communication. We sent our dog from Sydney to Barcelona. There are alot of rules I didn't know about that were explained to me to find the best solution. During execution (3 different planes) I received updates at every step with pictures. At arrival, customs and vet, I got an update email literally every 30 mins. Last but not least, they were the CHEAPEST of all the companies we quoted. NO BRAINER.
MAY 2023
Ted & Emily
Sydney to Frankfurt, Germany
On behalf of my wife and I, we’d like to thank everyone at Jetpets and Nic for referring you for everything you’ve done for Ted and Em.  It’s been such a smooth process and done with the upmost care and respect for them and us. Nothing has been a problem and every question we had was answered swiftly. 
MAY 2023
Arthur
Sydney to Gatwick, London
Just wanted to thank you for all your help with organising Arthur's trip! He got here absolutely fine and got so much love and attention at Gatwick airport he was in great spirits for when he was picked up by my mother in law! He has absolutely settled in now and is enjoying the British countryside even though it did take him a while to get used to the cold weather! Thank you both again, you made the process so easy and we are so grateful!
MAY 2023
Simba
Melbourne to London, United Kingdom
I wanted to say a big big thank you to you and the team for getting Simba across to London safely. It definitely was something we were most concerned about with our move and even though there was the little hiccup at the beginning, you were absolutely brilliant with keeping me informed and comforted me sufficiently to make sure I was at ease with what was happening. A big thank you to Jetpets in making Simba's move such a success and he is definitely enjoying his new life here so far.
APRIL 2023
Lily
Sydney to Toronto, Canada
Jetpets recently got our 10yr old lab from Australia to Canada. I especially liked their Customer Portal which is where I was able to easily fill out electronic forms, submit documents etc. It also had all information and travel details laid out in an easy to follow format. On the day of Lily's drop off to Jetpets, the gentleman that accepted her was kind, professional and understood our hesitation. He showed us around and explained everything again. I would highly recommend using Jetpets if you're looking to relocate your fur baby!
APRIL 2023
Daisy
Brisbane to Dublin, Ireland
Pawfect!  Where to begin. This is my second time using Jetpets. They have been brilliant both times. A massive thanks to Chloe and all of the Jetpets team for getting Daisy to Ireland. What is a very stressful process is made easier by their attention to detail, understanding and efficiency. From start to finish they were there to help, guide and answer any and all questions that I had. The updates and pictures provided while Daisy was in their care gave me great comfort and peace of mind.  I will have no hesitation in recommending Jetpets to people.
APRIL 2023
Sonny
Brisbane to London, United Kingdom
Jetpets arranged the transport of our dog Sonny from Brisbane to London. The process was seamless and the team guided us through each step. Chloe was easily contactable and answered all queries promptly. The little updates we received about how our stranger nervous dog was going before departure really provided some comfort that he was going to be OK. He arrived safe and sound and is now settling in well to his new home.
MARCH 2023
Monte
Canberra to Zagreb, Croatia
Thank you too to JetPets for the updates along the way. It was really comforting to know where and how he was going along the way.
MARCH 2023
Sai
Melbourne to Texas, United States of America
Just a special to say big thank you to you and your team. Sai has been settling nice here in Texas since arrival and is has happy as can be!  

 


Frequently Asked Questions About Our International Pet Travel

Q: How Much Does It Cost To Fly A Pet Internationally?

There are several factors to consider with international pet transport prices, including flight routes, destinations, size, weight of your pet, level of service provided and more. All our quotes can be made all-inclusive with no hidden costs or surprises. Our pet transport prices already include full-service provisions such as organising comfort stops for your pet along their journey and collecting your pet from the airport should there be a flight delay or cancellation.

Q: How Do You Transport Pets Overseas?

We work with our trusted airline partners to help you find the most direct flight option for your pet. We will work with you to ensure all airline pet regulations are met for international pet transport (e.g making sure that your pet travel crate is airline-approved).

Q: Is It Safe To Fly My Pets In Cargo?

The pets’ cabin is dimly lit and the temperature is set to approximately 18 degrees for comfort. The captain of the aircraft is also aware that your furbaby is on board their flight. What your pet will experience in the cabin is very similar to what we feel and hear in the passenger cabin.

Q: Should I Sedate My Dog When Flying?

Sedating your pet can be harmful to them during the flight. It can lower their blood pressure and cause dehydration. Our resident vets recommend Adaptil collars for dogs as an alternative way to make pets feel as comfortable and relaxed as possible during travel. Our pet travel consultant can arrange this for you.

Q: How Do I Keep My Dog Calm On A Plane?

We recommend putting a blanket or soft toy into your pet’s travel crate to help comfort your pet, but please be aware that if your pet messes their travel crate this will be removed. In the lead up to their travel, you can also help them associate the crate with positive things such as play and treats by going through the travel crate familiarisation steps.

MORE INTERNATIONAL PET TRAVEL FAQ’S