Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

SEPTEMBER 2015

Jett

Perth to Manchester, United Kingdom

Hi Nicole, Massive thank you to you and all at JetPets for everything you helped us with! This morning we got to pick up our Jett as he arrived safe and sound in Manchester UK after his long trip from Perth AUST. He was very excited to see his dad after 93 days apart and we are loving being back together as a family of 3!

He is settling in nicely! Your staff in the Perth office were amazing and the text messages and photos I got sent before our departure settled my nerves and made me smile! Wonderful service!

Thanks again!! Bree & Steve

SEPTEMBER 2015

Buster and Trixie

Sydney to Minneapolis, United States
Hi Nicole. Buster and Trixie have arrived safely and are settling in just fine. Here they are on the verandah on the farm. Thanks for everything. Lori.

SEPTEMBER 2015

Alea

Sydney to Paris, France
Bonjour Nicole ! Thanks again for your help with Alea's relocation to Paris. She has arrived safe and sound, a bit sulky though. Find attached a picture of Alea's first hours back in France: walking in the forrest! Thanks again, Aurélie

SEPTEMBER 2015

Zoey

Sydney to Tokyo, Japan

Hi Kelly and Melanie,

After 2 hours of bureaucracy at the airport this morning, Zoey is safely at home in Tokyo. Thank you for all your efforts!

She is happy and healthy (hasn't missed a beat) and super affectionate. We are all thrilled and love her to death. 
Regards
Andrew

AUGUST 2015

Cordi

Perth to Calgary, Canada

Hi Chelsea,

I just wanted to say thank you for your assistance with getting Cordi to us in Calgary safely. He loves his new home in the Canadian Rocky Mountains.

We took this picture just after we picked him up from customs.

Thanks again, Terry