Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

OCTOBER 2009

YURI

PERTH to GOTHENBURG, SWEDEN


Dear Laura,
just wanted to let you know how happy we are to have little Yuri with us again here in Sweden!
He was all himself except from being a little bit more tired and hungry than usual and he slept like a little baby in our bed the first night (or actually, still does hihi).
Take care and thank you so very much!
Love
Yuri, Anders and Johanna.

OCTOBER 2009

CARTER

SYDNEY to AUCKLAND, NEW ZEALAND


Hi laura
Thank you so much for your help with carters trip to nz! By all accounts my parents think he had a great adventure. We were very nervous about the whole thing and it was great that you were able to answer all our questions and much more. Thanks again.
Even the young man who picked him up was really good.
We will recommend you to our friends definitely.
Cheers Jill and Ryan

OCTOBER 2009

ZIMBA

BRISBANE to LONDON, UK


Hello Jessica,
Just to say thankyou for all your help in the transportation of Zimba back to UK. She looks very well, the trip didn't seem to affect her.
Once again thanks so much for all the advice etc.
Kind regards Teresa

OCTOBER 2009

ZELDA

SYDNEY to MUNICH, GERMANY


Dear Erin
I wanted to thank you for the excellent job you've done for Zelda.
She got here to Germany and nobody would have been able to tell, that she had just done so many hours of flight, waiting, changing planes ect.
The local VET at our German customs was so pleased with her and the paper work and they had told me......this was superb. I had no troubles what so ever.
I would recommend your services for anybody intenting to move their pet.
Kindest regards,
Sabine

OCTOBER 2009

BOSTON

BOSTON to MELBOURNE, AUSTRALIA


Hi Sandy,
As I understand, you are Danny Burkandt's supervisor at Jet Pets. I wanted to take the time to extend how thankful my partner and I are that Danny is part of the Jet Pets team. He has made the very challenging process of transporting our dog Boston back to Melbourne easy and pleasant.
He responded to all emails immediately and was always available to chat online whenever I requested to correspond with him. He always had his facts straight and was 2 steps ahead of us along the way.
We are truly greatful, and I hope that we have the opportunity to work with Danny and Jet Pets again the future. We will certainly recommend your services to anyone in need of transporting their pets. Please share our thanks with Danny.
Sincerely, Brynn, Merryn and Boston