Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

SEPTEMBER 2009

BEN

PERTH to AUCKLAND, NEW ZEALAND


Hi Kylie,

Thanks for all your help in getting my dog Ben to Auckland. You've been fantastic to deal with and very efficient! I will certainly recommend Jetpets to everyone I know.

Kind Regards, Karen

SEPTEMBER 2009

CLEO

PERTH to SINGAPORE, SINGAPORE


Thank you so much Jetpets! We were concerned how our little puppy, straight from her littermates at only 12 weeks of age would deal with the whole process. However were pleasantly surprised at how happy Cleo was on her arrival here in Singapore.
Your level of service in the pre shipment arrangements, and even accommodating our concerns about boarding her for too long, was absolutely first rate. Every email query was answered promptly and thoroughly, and this was very reassuring to us.
The breeder in Perth was also very pleased with your process, care and assistance. I would have absolutely no hesitation in recommending Jetpets, in fact I already have!
Thanks again! Samantha and Cleo

SEPTEMBER 2009

EBOUE

BRISBANE to JOHANNESBURG, SOUTH AFRICA


Hi Kylie
I just want to say thank you so much for looking after Eboue and making sure that he arrived in South Africa safely. I would definitely use Jetpets again!!!
Thanks again for your excellent work!!
Deborah

SEPTEMBER 2009

ZIGGY

MELBOURNE to AUCKLAND, NEW ZEALAND


Hi Kylie,
Just a quick thank you to yourself and everyone at Jetpets for getting our little Ziggy over to Auckland in one piece. He arrived a little bewildered but thats to be expected.
Thanks for making the whole event very streamlined for us, Damian and I really appreciated it. Everyone we dealt with were friendly and professional. We'll be sure to use and recommend your service in the future.
Thanks again, Olivia

SEPTEMBER 2009

BENNY

SYDNEY to ROTORUA, NEW ZEALAND


Hi Kylie
A big thank you from Benny and I for your coordination of Bennys trip home to Rotorua. Everything went incredibly well and it all was so easy and painless (well I say that - I'm not sure Ben would use that word). Benny has settled in really well to his new home although he does require a blanket at night when we've been having 2 degree frosts!!
Thanks again to you and the team Kylie - absolute professionals and a pleasure to deal with.
Regards Keri-Anne