Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MARCH 2022
Thomas Picasso
Sydney to Raleigh, United States of America
Firstly Dan and myself would like to thank you and your team for the amazing job you have done, The professional service provided by Jet Pets and Pet Express made Thomas Picasso's big journey to happen as smoothly as it could.
We are so pleased with the service provided. Our fury baby is home safe and sound and happy!
So again thank you for all you and your team have done. We are very happy with the service and definitely recommend JetPets.
I will send you some photos of Thomas Picasso shortly.
Kind regards, 
FEBRUARY 2022
Olive
Sydney to Manchester, United Kingdom
Olive arrived safely in the UK and has already settled in well with my parents.
I just wanted to say a huge thank you to you guys, you was amazing throughout the whole process and you made a very stressful time in our lives that little bit easier. 
FEBRUARY 2022
Lily
Melbourne to London, United Kingdom
Hi Rachel, thank you to you and team who helped by bring Lily back to UK she arrived safely and was pleased to see us. 
FEBRUARY 2022
Best Mates
Wagga Wagga to Texas, United States of America
My husband is over the moon to be reunited with his best mates! Here’s some photos for you.
Thanks again for all of your help! Cheers. 
JANUARY 2022
Lune
Melbourne to Washington, United States of America
I was so worried about the process of moving my cat Lune from Melbourne, Australia to Washington DC in the US (especially during COVID) and I'm so glad I went with Jetpets. They were informative, knowledgeable and ensured me that Lune will be looked after when he's not in my care. The Jetpets portal was easy to use, and the whole process (from the quote, to the vet check, and required vaccinations was smooth). Even with the extra few days that it Lune to arrive in DC due to flight changes, Rachael from Jetpets stayed in communication with me and ensured that Lune arrived safely in DC. Very thankful that he's over the flying and home with me now.