Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
AUGUST 2025
Orion
Canberra to San Francisco, USA
Thanks! I just wanted to let you know that Orion has arrived safely at his new home and has already started exploring. I Really appreciate you taking such good care of him!
AUGUST 2025
Harry
Melbourne to Singapore, Singapore
Thank you very much, Harry has arrived safely and is doing very well. I really appreciate all the hard work you and your team has put into bringing my boy safely into Singapore, and uniting him with me and my family. 
AUGUST 2025
Cloud, Mimi, Bijoux & Cricket
Melbourne to Tokyo, Japan
Thank you to your team in relocating our fur babies yet again. They are settling in well in Japan! 
AUGUST 2025
Beans
Melbourne to Vancouver, Canada
Beans arrived home safe and sound, thanks to everybody involved in his moving back home, starting with the amazing JetPets team and our pet-travel consultant who was the leading star of the coordination of every step throughout Beans' journey! 
AUGUST 2025
Marshall & Tily
Brisbane to Manchester, UK
I could not have been more satisfied with the whole service and was in complete shock at how well they were when they arrived. Thank you a hundred times!