Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MAY 2010

JACK

MELBOURNE to DOHA, QATAR
Hi Laura, I can report that Jack arrived in Qatar today and is healthy. The process for getting him through the system in Qatar seemed to work well. I was amazed a man at the cargo office just said can I help you and took the papers and proceeded to get all the right signatures etc. He ran around annoying the customs people to approve transfer, then charged 100R ($30) and handed over the dog. So thanks for all your efforts. Regards Ian

MAY 2010

BRUCE

MELBOURNE to PERTH, AUSTRALIA

Hi Kaye I just wanted to say again, that it has been such a refreshing experience dealing with the professionalism that Jetpets have demonstrated during our interactions. I have been singing your praises to my colleagues, family and friends and have recommended that everyone should travel on holidays with their pets because your company makes it easy to do so. Thank you again and all the best. Kindest regards, Ana

MAY 2010

COCO, MILO &

PERTH to MELBOURNE, AUSTRALIA

Hi Kate,

I would like to take this opportunity to thank you for your personalized and professional service you provided us in moving our three boys, Coco, Milo & Oly.

Moving is considered one of the top 5 most stressful events in someones life. We were extremely worried about the boys flying to Melbourne on their own, however Jet pets made this extremely simple.

I want to thank you in understanding our emotions through and guiding us through this move. It was very thoughtful of you to take a picture of the boys and emailing this to us. We feel confident the boys are in good hands, and will surely recommend Jet Pets to our family and friends and will be definitely using them in the future.

A big Thank you to you Kate and the entire team at Jet Pets.

Haresh

APRIL 2010

MURPHY & PUG

MELBOURNE to ISTANBUL, TURKEY

Hi Erin,

Just wanted to let you know that all arrived safely and well and have now settled into life here in Istanbul , well the dogs have not sure about me yet. They have a Sharpei as a friend living in the next apartment and can hear it when out on the rooftop terrace. Here are some pics of them well settled in.

Thanks a lot for all your help and will recommend you all highly.

Thanks again and cheers Graeme

APRIL 2010

SARI

HAMILTON to BRISBANE, AUSTRALIA

Hi Danny! Thank you so much for sending her up ...she arrived safe and sound and so happy to see me. She was her normal happy self and the trip and quarantine seemed like a breeze for her...thank you so much for making her trip so effortless and smooth...fantastic service from the beginning to end...I can't thank you enough!! It was a difficult one and you guys pulled it off effortlessly...and for also helping me with all the information I needed. So, just to thank you very, very much and let you know she's home safely all the way from Bermuda! I'll always recommend your services to anyone who needs to travel with their pets. Cheers!! Bonny