Customer Feedback

With over 28 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

AUGUST 2007

OSCAR AND CLAUDE

MELBOURNE to LONDON, UK

Laura,
The boys & I made it safe and sound to London! Oscar & Claude were absolutely fine on arrival at Heathrow.
I would like to THANK YOU & ALL THE STAFF AT JET PETS for doing such a wonderful job of taking care of my boys.
From the initial contact to Jet Pets picking my boys up (the driver re-assured me that the dogs would be fine after I broke down in tears!) to the transportation to London was FANTASTIC.
Once again, thank you and I will recommend Jet Pets to anyone that needs to transport dogs anywhere in the world!
Bye for now, Marie

JULY 2007

SASHA

SYDNEY to DUBAI,

Hi Laura,

just letting you know that Sasha the rabbit arrived safely in Dubai. She was a bit scared but is jumping around in our flat now, munching some hay. Thanks for all your help, we're very happy to have our "baby" with us here in Dubai.

Best regards Conny

JULY 2007

RUBY AND JET

PERTH to VANCOUVER, CANADA


Hi Jason, Christine here. Our Ruby and Jet just arrived in Vancouver yesterday. They were pretty frazzled at first but have been totally fine. Better than I thought they would be. Just wanted to say thanks so much for your exceptional service. As a worried mummy, I had a million questions to ask and they were all answered right away. I dealt with you, Rhiannon and Laura and all of you were very attentive to all of my concerns.

I was happy to know that the dogs were very well taken care of. I wouldn't hesitate to use your services again.

Thanks again for being a great company to work with.

JULY 2007

EGG AND SPOONS

SYDNEY to BRISBANE, AUSTRALIA

Hi Kate and the rest of Jet Pets,

Just a quick note to say thankyou so much for the transportation of Egg and Spoons from Sydney to Brisbane. I can't thank you enough for your promptness with quotes, the cost, which was extremely low and the friendleness of your staff. Most of all though I can't thank you enough for bringing Egg and Spoons safely back to me after nearly 9 months.

I also found it excellent that if necessary, for an additional premium you would do weekend pickups/deliveries.

Thanks again and I will reccomend you to anyone who asks. Toyah Newton and Martin Purrington
P.S. Egg and Spoon say "Meeeoooowww".

JULY 2007

JASPURR

MELBOURNE to GRAND RAPIDS, USA

Hello Emily, I just thought you would like to know that Jaspurr arrived safe and sound at Grand Rapids airport as promised and is settling in to his new environment. The travel arrangements all went well and while he was understandably a little wary after his big adventure and the new world he has found himself in, things are going very well for him.

Thanks again for your help and for the arrangements and alliances Jet Pets have which allowed for a safe and cared for journey for Jaspurr.

Thanks again, regards Glen.