Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
MARCH 2014
Dallas
Melbourne to Vancouver, Canada
Hi Chelsea,
Dallas is back in Banff and happy in her new home. I really can't thank you enough I was so upset when I couldn't get to her on time. It was the worse weekend for weather in the Rockies, avalanches that close roads happen quite frequently in certain areas mostly on the roads that are though the mountains and they generally cause a 1-2 hour delay depending on the size.
I have attached a few photos of her relaxing in her new home.
Thanks again,
Ally
MARCH 2014
Fiasco
Brisbane to Singapore, Singapore
Hi Nicole
Fiasco arrived safe and well in Singapore - she practically lept into our arms when she got to our condo! She has settled in really well - attached are some photos of her enjoying her new life here.
Thanks for all your help during the process, I really appreciated you answering all my questions so promptly and thoroughly 🙂 you made a stressful moving process much easier, especially since we knew Fiasco was in such good hands!
If we decide to get Fiasco a furry friend, we will definitely be using Jetpets again!
Thanks,
Katrina and Mathew
FEBRUARY 2014
Jacques
Melbourne to Miami, United States
Greetings Nikkie
I just wanted to let you know that Jacques arrived safely in Miami and was so healthy and happy when he arrived.
He made the long 3 day drive up to New York with us & has now experienced a blizzard and snow, too!
Thank you for making the arrangements for his long journey, it gave me great peace of mind to know he was in good care at every stage of his journey.
We are so happy to all be reunited together on the other side of the world.
Best Wishes
Rachel
FEBRUARY 2014
Ophirs and Immers
Albuquerque to Melbourne,
Dear Janice -
How are you? Finally got internet here. I just wanted to say how grateful we are to you & Pet Express!!! Could not have done it without you. It was very stressful at times & you got us through. We really appreciate your dedication & professionalism. We will definetely use you/Pet Express for future needs & will highly recommend your services. Again, thanks for everything.
FEBRUARY 2014
Arty & Sylvester
Hi Kathy
Sylvester has settled in very well! It was a little stressful for me being on the same flight as him, feeling every bump and wondering if he was hungry, but he was happy when he arrived in his new home.
I kept Athena, Arty & Sylvester separated the first few days, but they're altogether now.
I've attached a "few" photos so you can see their progress over the week. I'll try to send a film clip.
Thanks for your help and follow up.
Vivienne
