Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

DECEMBER 2013

Louis

Sydney to Calgary, Canada
Hi Nicole, I just wanted to email you and thank you for your assistance in taking care of Louis' trip to Calgary. He has arrived in great condition and although he has slept most of the first day, he is now back to his old self and enjoying his new surroundings. Nicole, thank you so much for being patient with me and answering all my questions. I am very happy and impressed with your professionalism and very thankful for your updates throughout Louis' trip. You made it much more relaxed for me 🙂 I will definitely be recommending Jet Pets to friends and family and will keep in touch for our return trip back to Australia. Thank you so much... Regards, Barbara, Ali and Louis 🙂

NOVEMBER 2013

Benson

Canberra to Auckland, New Zealand
Hi Gayelene, I collected Benson on Friday afternoon and just wanted to thank you for all of your help. Your constant support and advice really helped with making this anxious time that much easier. Although he was tired he was in great spirits and is so happy to be in his new kiwi home. My animals mean so much to me and it meant the world that you were so willing to answer my constant questions so quickly. Take care and thank you again. Jahleh

NOVEMBER 2013

Munchkin

Melbourne to Singapore, Signapore
Hi Nicole, I am so glad to have picked you guys to help me transport my little bunny to my hometown. Once again, I would like to thank you for being so kind and professional towards Munchkin and me. Sorry for the delay in some of the documents. I will definitely choose Jetpets again, in the future if I ever need to transport Munchkin or another pet somewhere else. Thank you, Lynnett

NOVEMBER 2013

Otoro

Melbourne to Kuala Lumpur, Malaysia
Hi Nicole, Otoro: "My home sweet home pictures". Warmly, MayZ

NOVEMBER 2013

Nerone

Brisbane to Rome, Italy
Dear Nicole, I would like to let you know that Nerone is safely arrived in Italy, my father picked him up at the airport and he looked like he did not even travel for 24hr! I am now really looking forward to be reunited with him in less than a month. Thank you for organising Nerone trip back to Italy and for the note on his crate “water please and handle with love"!!! I attached a photo of him just arrived at home. Thank you Kind Regards Elena