Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
DECEMBER 2013
Louis
Sydney to Hong Kong, Hong Kong
HI Chelsea.
Just wanted to let you know Louis arrived safe and sound to join us in Hong Kong. We have settled into our new home, and it is great having him here with us. We have a massive park next to our apartment, and he's making heaps of new friends already.
Thank you.
Regards,
Tom DECEMBER 2013
Daisy
Sydney to Seattle, United States
Nikkie;
Just wanted to take a moment to thank you and all involved for taking such good care of Daisy on her trip from Sydney to Seattle. She fared very well and arrived with a very healthy appetite as though nothing out of the ordinary had happened. She is now well and truly adapting to the colder climate and all the attention she is getting from the family here. And of course, I love having her with me. Thanks for making it happen for us. I would recommend your service highly.
Best,
Kathy DECEMBER 2013
Obi and Chewie
Perth to Toulouse, France
Hi Chelsea,
Just to let you know that Obi and Chewie are here all ok and beginning to settle in slowly but surely. I’d like to thank you and your colleagues and partners at Jetpets as the service was great and they arrived in good shape in France and had obviously been looked after. I would have no hesitation in recommending your services to people in the future.
Just got to get them used to a cold winter and a house with dogs in now!
Thanks again!
Kind regards
Jane 
DECEMBER 2013
Sammi
Brisbane to Christchurch, New Zealand
Hi Nikki.
Just wanted to let you know everything ran so smoothly. Not one hiccup and the kiwi end was a breeze too!
Here's a photo of Sammi just before I took her for a walk in the country. She was loving all the new smells so we sat in the boot for a few minutes taking it all in!
Thank you so much for everything you have done for us. You have been absolutely wonderful in a situation that has been so stressful for me. I hope you pass this email on so the 'big bosses' can also see how happy we are with your customer service.
Many thanks and I hope you enjoy a great holiday season.
Marly xx DECEMBER 2013
Louis
Sydney to Calgary, Canada
Hi Nicole,
I just wanted to email you and thank you for your assistance in taking care of Louis' trip to Calgary. He has arrived in great condition and although he has slept most of the first day, he is now back to his old self and enjoying his new surroundings.
Nicole, thank you so much for being patient with me and answering all my questions. I am very happy and impressed with your professionalism and very thankful for your updates throughout Louis' trip. You made it much more relaxed for me 🙂
I will definitely be recommending Jet Pets to friends and family and will keep in touch for our return trip back to Australia.
Thank you so much...
Regards,
Barbara, Ali and Louis 🙂