Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2017

Douglas & Ollie

to Christchurch, New Zealand

Hi Tanya,

Yes all went well when I picked them up yesterday.

I'm back home now and Dougy is flat out on the floor and Ollie boy is wandering around the house looking at al the new stuff.

Please thank all your staff and yourself for the job done and the good condition they arrived in, much appreciated.

Thanks heaps

Kim.

APRIL 2017

Smeagol and Shadow

Sydney to Vancouver, Canada
Hi Kaye, Thanks so much for everything. Our boys arrived happy & healthy and were very excited to see us (as were we!). They have settled in well to their new Canadian home 🙂 We are so happy with JetPets and how we were kept updated on the boys the whole way through the process. Much appreciated! Thanks, Fi & Dee

APRIL 2017

Malu

Melbourne to Apollo Bay, Australia
  Hello Kelsey, Just wanting to say thank you for transporting our lovely black oriental girl Malu, all the way from Melbourne to Apollo Bay!  After organising her to only be delivered to Colac , I needed to change the drop off point this morning,  as I had unwell children, It was done with absolutely no fuss at all...your driver (please forgive me, I don't recall his name) was courteous and very friendly. Thanks again, Jetpets never disappoints! With kindest regards, Kate

MARCH 2017

Percy

to London, England
Hi Antonina, Just wanted to say a very sincere thanks to you and your team. This was by far the most stressful aspect of our move back to the UK, however, you kept us informed at every stage and your professionalism and competence was likely the most reassuring part of your service. We knew he was in good hands. Edward

MARCH 2017

Elli

Australia to Singapore, Singapore
Hi Melanie,
I was meaning to write you but we have been so busy with getting to know Eli all weekend.
I want to thank you for the very smooth transport and transition of Eli. We were so happy. He arrived on schedule and has had an easy time settling in which means he was well handled and looked after throughout the different points of his journey. We appreciate your excellent service!
Take care and best regards,
Su-Lyn