Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2014

Macy

Melbourne to Phnom Penh, Cambodia
Hi Gaylene Sorry, it has taken so long but I've been working long hours and have the flu to boot. I promised I'd send a photo of Macy once she got settled and here it is. It is from her first big Sunday out down at the riverside. She shared brunch and a lovely afternoon with a puppy poodle by the name of Seven. Well, Seven enjoyed her company, she was a little reluctant to play, I think she is getting too old. She has settled in well and adjusting to life in Phnom Penh, sadly I can only walk her at night once all the other dogs are locked in. She needs to be on a very short leash as the traffic is bad and the footpaths are not worth trying to walk on so it is in the gutter we go, but she seems to enjoy it anyway. Hope life is treating you well and again thanks for all of your help, it is so good to have her here. Regards Carol

JANUARY 2014

Alez

Brisbane to Wellington, New Zealand
Hi Gayelene Thanks so much for everything … Alex arrived a very happy calm guy. The people at the airport commented on what a relaxed boy he was. Thanks for all your help in getting him to us. He's settled in really well. Kind regards Hana

JANUARY 2014

Riley

Sydney to Jakarta, Indonesia
Hi Nicole I hope you are doing fine. Just confirming, Riley has arrived back home in Jakarta and is already staying with us since last Saturday. He is doing perfectly fine and hopefully will cope with the weather here very soon. Thank you so much for your help and excellent services from Jet Pets. We are very much satisfied. Hope you will have a great New Year Celebration. Best regards, Shannen

JANUARY 2014

Charlie

Darwin to Sydney, Australia
Hi Chelsea, I am just emailing to thankyou for all you help in getting my beautiful husky Charlie down and back home, he was very very excited when he seen me. Thankyou for making what could have been a painful situation an easy and relaxing Jet Pets experience. I would also like to thankyou for your professionalism in arrange the flight changes, boarding and delivery for Charlie. I have introduced him to my other Husky Opie Please find attached a photo of Charlie and Opie this way you get to see who you helped return home. Best Regards Sean

DECEMBER 2013

Max

Perth to London, United Kingdom
Hi Kathy, Max has arrived safely back in the UK, eaten two bowls of food and is still demanding treats. I would like to thank you for your professionalism and help, it has been a pleasure dealing with you. Could you also pass on my thanks and gratitude to all of the rest of the team. Kind regards and best wishes Andrew