Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JULY 2009

MAGIC

UNITED STATES to ADELAIDE, AUSTRALIA


Hi
Magic did arrive safely. Her flight was delayed due to the bad weather in Adelaide but she seemed to have travelled well. We took her to our vet for a check up and apart from being a bit skinny and in full season she is fine! It will take her a bit of time to adjust and to realise this is her final stop and won't be sent on anywhere else.
We would also like to thank you and the team at Jet Pets for getting Magic here safely, it is a dream come true for us! We have sent puppies overseas with Jet Pets before and they have always arrived in wonderful condition. Hopefully next year we will be in touch to send a bundle of Golden joy to Hawaii 🙂
Thanks again!
Paula, Sheila & Magic

JUNE 2009

TIMO

SYDNEY to SINGAPORE,

Hi Laura
Sorry we took a while to update you - we've been really busy since arriving in S'pore, spending most of our time helping our two dogs to get along.
Timo arrived on Thursday arvo relatively unfazed, and seems to be settling in well despite the heat. I wonder if he misses Sydney and his friends at the park though!
Thanks again for all the help you and the Jetpets team have given us - we're really happy and relieved to have Timo with us once again 🙂
Regards
Yuen Ling, Kelvin & Timo

JUNE 2009

KOKO AND LILI

MELBOURNE to LONDON, UK

Hi Laura,
Goran, Koki and Lili arrived as scheduled, 2 weeks ago. Considering the length of the trip, they all recovered fairly quickly. Koki and Lili have actually adjusted really well to the new environment and have also started talking, some words in the language we understand and some in their own. They are, hopefully, not complaining!
We would also like to THANK YOU for participating in our little family's reunion.
Kind regards,
Dragana

JUNE 2009

VINCENT

CANBERRA to AUCKLAND, NEW ZEALAND
Hi Emily,
Vincent extends his thanks and appreciation for all the care and attention he received during his voyage from Canberra to Auckland. After a wobbly first day and lots of sleep for jetlag, he is up and about eaing well and surveying the scene back home in NZ.
The Ministry of Ag & Fisheries could not believe he was 21 years and were amazed that he travelled so well. They called him the gentle giant (all that fur is great disguise!)
And many thanks from us too for all your help and constant updates. Very much appreciated.
Best regards
Richard and Pamela

JUNE 2009

CHAOS

BRISBANE to CHRISTCHURCH, NEW ZEALAND


hi Kylie

Just wanted to let you know that Chaos arrived safely last night. He was a little nervous and had the pip with me to begin with, but he is getting used to his new home!

Thanks so much for all your hard work, I really appreciate it. I would highly recommend Jetpets to anyone.


Thanks again Kind regards Sarah