Customer Feedback

JANUARY 2009

MADDIE AND JAKE

To all the wonderful people at jetpets
Thankyou so much to everyone involved in the transportation of my 2 cocker spaniels Maddie & Jake from Adelaide to the UK.
Nothing was too much trouble & you answered my questions & concerns each time putting my mind at ease.The flight itself went well & when they were picked up at Heathrow airport by family members they came out wagging their tails as if they had just been on a short trip!.
Thank you so much to Dean for checking on them in Melbourne for me & telling me how they were. If anyones has any worries about transporting dogs abroad they neednt if they are using jetpets.I would highly recommend you to anyone.
Once again many thanks for making what was a stressful situation for me alot easier I couldnt of asked for better people to care for my beloved dogs.
Alison, Maddie & Jakes mum

JANUARY 2009

POOH

Hi Girls
A well overdue note of thanks to you all. Both Pooh and I arrived in NZ back on Fri 6th Feb nice and safe and I've been meaning to email you since; however we've had a few things to organise over the last few weeks what with shifting countries and not knowing where we'd end up living!
Pooh also had another brief holiday in a Wellington Cattery while we went to New Plymouth and has travelled well but he is definitely over moving around as well! We've just settled in New Plymouth (renting for now) and he has done very well;although, he has lost between 3 - 4 kilos!!!
Anyway, I have been meaning to say a huge thanks to you all, for all the help you gave me and I would definitely recommend Jet Pets to anyone else I know of needing these services.
All the best Cheers Julia & Pooh!!

JANUARY 2009

Tyson

Hi Kylie,
Tyson and his owners would like to thank Jet Pets for his transportation from Sydney to Mauritius in February 2009. We are all very pleased with Jet Pets and the whole team has successfully handled the relocation of Tyson. I found Jet Pets very professional and it was a pleasure dealing with them. Tyson is now getting use to the island Life. Big thanks to the whole team!
Kind regards

JANUARY 2009

CHARLIE

Hi Scott
We approached Jet Pets to transport our dog to the UK as we had used their services 4 years previously when he was flown internally from Sydney to Brisbane and found them to be very professional, their terms and conditions were straightforward and the staff really helpful.
Unfortunately this time round we hadn’t allowed enough time for the Rabies vaccines for Charlie to travel the same time as us, so he had to go into Kennels for 3 months prior to travelling.
Jet Pets organised the kennels along with the pick up and transfer, we emailed Jet Pets intermittently for the 3 month period whilst Charlie was enjoying his blue sky holiday and were regaled with lots of tales of Charlies antics and even had a couple of photos of him being bathed and exercised, which was lovely and reassuring.
Upon Charlies arrival into the UK, he had to endure another couple of days into Kennels as we were unable to pick him up on the specified day (the joys of working!!), again Jet Pets arranged the kennels, pick up and transfer.
Overall, we would have no hesitation in recommending Jet Pets for both domestic and international travel. We collected Charlie at the end of March 2009 from the Kennels near Heathrow Airport and he was in excellent condition and working on getting his London Woof accent back!!

JANUARY 2009

MULLET & MIMI

Dear Dean,
On behalf of my husband and our pets I would like to thank you for your service and help in making sure that our animals arrived well and safe.
They are really enjoying their new home and environment is like they have always lived here.
Once again thank you for your patience, kindness and advice.
Kind Regards
Patricia