Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JANUARY 2009
OREO
Hi!
I know these pictures of Oreo in her new home are long overdue, but here she is! Even though she's been "free" three months, she still spends a lot of time hiding under the beds or anywhere out of sight. She will come sit with us when we're on the couch, but other than that I hardly see her during the day. I hope she eventually decides that it's safe to roam around (her kennel is kept out of sight!).
I've also attached one of the beautiful African Grey Parrots that perch on our balcony, but it isn't quite the same as the Kookaburras and colorful Lorakeets we had in Brisbane.
Just to let you know, the processing at Lagos airport went smoothly, as I had the help of an expediter and Oreo was not delayed coming through. She looked good, and I understand from my daughter she was well taken care of in London during her stay there (she called to see if she could go visit her, but was told she could only see her through the glass partition).
So alls well that ends well. Thanks so much for taking such good care of Oreo and ensuring her safe travel to Africa. It's much appreciated.
Warm regards, Cathy
JANUARY 2009
TANK
Hi Emily,
Greetings from Tank and I! We're emailing from little ole New Zealand, just wanting to say thanks to Jetpets for looking after Tank while he flew. He arrived safe and sound and is now settling very comfortably into life in NZ.
On my part, thanks for making the journey so simple and stress free for us both! If ever I need to move my pet to another country again, I'll be sure to call up Jetpets.
Regards,
Aimee.
JANUARY 2009
BOSCO
I wanted to pass on my thanks and appreciation. I had Bosco, my new boxer pup delivered on Tuesday. Graham was the driver and he was nothing short of delightful. He showed a keen affection toward Bosco and was genuinely interested in him arriving at his new home.
Graham had rung me earlier in the day to confirm his time of arrival and he was indeed on time. Graham's friendliness and attitude made me feel immediately at ease and confident that Bosco had been given this level of care for his entire trip. I would freely recommend Jetpets to anyone needing to transport their pet. Please pass on this thanks to Graham on my behalf.
Kinds Regards,
Jo
JANUARY 2009
DUDLEY AND DIZZY
Since I started contacting Jet Pets, I have had only excellent encounters with everyone connected to the organization. I have spread your praises as far and wide as I have been able.
My Tennessee vet, in particular, was impressed with the information and help she received from them. Dud and Diz did make their way back to us and thankfully seem to be willing to forgive the hardships we have inflicted on them.
Today is a happy day for me. It is the day I have been working for for 6 months: I woke up this morning in my house, with my stuff, in the same place as my husband and with my dogs. Jet Pets had a significant part in this day.
Thank you, Marion
JANUARY 2009
KITKAT & KIARA
Hi Danny,
Thank you for taking such good care of our cats. We could see they where well taken care of. It is good to have them home again.
You did a great job. Thank you.
Best regards
The Schutte Family