Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2026
Lilo
Auckland to Perth, Australia
Lilo arrived safe and sound in Perth! She is full of energy, had dinner, does not stop playing and we are covered in lots of kisses from her. I can not thank you enough for your kindness and patience and all your help through this whole process. You really gave us all the assurance we needed. The Jetpets team gave Lilo so much love and took amazing care of her. Thank you from the bottom of our hearts. 
JUNE 2026
Rocky
Zurich to Brisbane, Australia
Rocky arrived safely and was reunited with his family - He was well and absolutely ecstatic to see us! We are incredibly relieved and wanted to thank you again for everything. Most importantly, thank you for taking such good care of Rocky throughout his journey. Everything went smoothly, and we couldn't be more grateful. Sending sincere thanks and appreciation. 
JUNE 2026
Bailey
Sydney to London, United Kingdom
We wouldn’t hesitate to recommend Jetpets! The staff made a complex process a breeze! The communication was always fantastic and I felt confident the entire way through that our fur-baby was in safe hands. Many thanks for all your help! 
JUNE 2026
Maya
Melbourne to Brisbane, Australia
Jetpets is a wonderful professional team who made our pet’s travel very easy and smooth. They provided frequent updates about our dog’s situation and expected next moves. Thank you team! 
JUNE 2026
Sage, Pepper, Bear, Bambi, Snow & Moe
Sydney to Townsville, Australia
We have had a really great experience with Jetpets. They truly put me at ease and took their time ensuring all of our pets were comfortable. We loved the little updates we got about their travels too, thank you guys for being the best!