Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
SEPTEMBER 2026
Omega
Brisbane to Christchurch, New Zealand
We can't thank Jetpets enough for answering all of our questions so patiently and thoroughly these past few months, and for organising everything from day one. They alleviated so much of the stress that comes with relocating internationally, and we're incredibly grateful for all the help and support we received throughout the process. It was such a huge relief knowing that she was being so well looked after and loved along the way. Our experience with Jetpets has been overwhelmingly positive, and we would happily choose to use Jetpets again! 
SEPTEMBER 2026
Coco
Sydney to Singapore, Singapore
Thank you so much, Jetpets, for everything you did to bring Coco safely to us in Singapore. The whole process was made so much easier by the Jetpets team and there was so much attention to detail at every step. We were absolutely delighted the moment we were reunited with Coco -it's a feeling we won't forget, and we're so grateful for the care, professionalism, and support Jetpets gave us throughout the journey. 
SEPTEMBER 2026
Luna & Angus
Melbourne to Dallas, USA
Thank you, Jetpets, for taking such wonderful care of our dearest Angus and Luna. They have arrived safe and sound in Dallas! Thank you for the updates, pre-flight photos and report! We are so excited to have them back with us. 
SEPTEMBER 2026
Finn
Sydney to Stockholm, Sweden
Finn arrived safely to his new home in Sweden and is transitioning beautifully to his new surroundings! Thank you, Jetpets, for ensuring that this move was possible! 
SEPTEMBER 2026
Chilli
Brisbane to Johannesburg, South Africa
Everyone at Jetpets has been amazing with communicating with us and with the care of Chilli. We are so grateful to you all at Jetpets for your professionalism, assistance and especially the care you took with Chilli and we will definitely choose Jetpets again for Chilli's future transportation. Thank you again!