Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

OCTOBER 2025

Mela

Melbourne to Milan, Italy
Greetings from Paris! Mela is having a wonderful European Summer - she’s been in France, Italy and Greece so far. Thanks again!

OCTOBER 2025

Oscar

Sydney to London, UK
Thank you so much for all your assistance with relocating Oscar to his new home. He arrived safe & sound late yesterday & is getting used to his new home!

SEPTEMBER 2025

Teddy

Melbourne to Hong Kong, Hong Kong
Teddy has arrived safely and we are so in love with him. Thank you for all your help with the whole export process, we really appreciate it!

SEPTEMBER 2025

Della

Sydney to Washington, USA
Della seemed to do really well on the flight and came out of the crate clean. Thanks for all your help - She has flown 3 times before this, but this was by far the easiest with best communication.

SEPTEMBER 2025

Banjo

Sydney to London, UK
Thank you so much for your support in the lead up to Banjo’s travel - Everyone was so lovely with Banjo and made him feel at ease throughout the journey.