Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
DECEMBER 2025
Simba & Nala
Brisbane to Perth, Australia
Thank you for getting my babies home safely. Simba has done nothing but snuggle all night and happy to be home with us. Nala is taking time to warm up to her new environment but is also happy to be home with us! 
DECEMBER 2025
Pamper
Mickleham Quarantine Facility to Perth, Australia
We really appreciate your support and gratitude towards Pamper. He is doing good and enjoying the new place in Perth. 
DECEMBER 2025
Sophia & Fefeki
Sydney to Athens, Greece
I would like to thank you personally and the whole Jetpets team for your professionalism and support throughout the process. It was an amazing experience for me knowing that I could count on you to prepare all the paperwork and organise everything else. This is the second time I’m using Jetpets for my cats international transport and I would do it again if I ever were to return to Australia! 
DECEMBER 2025
Sansa
Sydney to Christchurch, New Zealand
Thank you Jetpets for everything and all that were involved in making it such an easy and stress-free process 
DECEMBER 2025
Teddy
Singapore to Sydney, Australia
Teddy is so happy, it was so great to be reunited with him. Thank you so so much for making this entire experience so easy. Jetpets, you made the process seamless and put me at ease about every step we had to go through. Thank you, I am so grateful!!