Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MARCH 2010

JACK

PERTH to LONDON, UNITED KINGDOM

Hi Erin Yes Jack is here and in great form! I'll try to get a photo of him but he usually takes off because the flash freaks him out (the association of thunder and lightening!) Thanks to you Erin and the team at Jetpets, you did a marvellous job and provided a really great service. I very much appreciated your ongoing assistance and wish you all the best! Kind regards Jean

MARCH 2010

GEORGE & MILDRED

PERTH to LONDON, UNITED KINGDOM

Hi Sandy,
 
Just a quick note to thank Jetpets for the safe arrival of my two cat's from Perth to London. I was very anxious when they left, but when they were delivered to our new home in Berkshire, they were  smooth & silky & in good condition.
 
We will definitely use Jetpets again for any future travel.
 
Many thanks
 
Adele & David

MARCH 2010

ELVIS AND TWIGGY

SYDNEY to LONDON, UNITED KINGDOM


Erin,
 
I wanted to send an email to you to let you know that Elvis and Twiggy arrived on the Isle of Man safe and sound and have already started destroying my parent's carpet! I'm so happy that they arrived without any problems at all and seem to be settling in fabulously well already.
 
I would to say a HUGE thank you to you and your team for your professionalism and excellent service. You were a pleasure to deal with aswell as being extremely helpful and kind. I have absolutely no hesitation in recommending JetPets to anyone who might ever need to transport their pets.
 
All the best for the future,
 
Gemma

MARCH 2010

IBBY

MELBOURNE to KUALA LUMPUR, MALAYSIA

Hi Laura, Ibby is in Malaysia. He is good and healthy.And most of all, he likes me. 

Thank you so much for the arrangement. Ibby arrived in time and perfect time for me to pick him.

Thank you Laura. thank you Jetpets.

Regards, 

Aiyong

MARCH 2010

WILBUR

SYDNEY to LONDON, UNITED KINGDOM

Hi Laura,

Thank you!! 

I can't tell you how much easier you made this for us - my husband thinks you saved me loosing my marbles over this!! I could tell you are definitely a dog person and it helped me so much to know that you were treating Wilbur like your own too!

Anyway, very happy that you like your hamper - ENJOY!!

Wilbur is such a happy boy here, especially Windsor Great Park, which runs from Windsor Castle and around Windsor.  It's huge and completely dog friendly with over 20 kms of trails!  Not too mention that we have seen the Queen 3 times already!! She drove passed as and smiled at us the first time, slowed and drove around a huge puddle so we wouldn't get wet on the second, and I was too busy trying to stop Wilbur from eating the deer poo on the third to pay much attention! I think he has made a good impression and is settling in very well. 

It is really freaky, but one of our neighbours is moving to Brisbane in three weeks with their Labradoodle Twister.  I've given them your details incase they need any help.

Take care and all the best
Cath, Jaed and Wilburxox