Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MARCH 2010

ANGEL & SHAL

BRISBANE to HOBART, AUSTRALIA
Dear Natalie and Jet Pets, I wanted to write and say how grateful I am for the wonderful way in which your company and you helped to get my 2 beloved cats from the Gold Coast to Hobart. I cant express enough how much comfort I received from the lady who picked up the cats to the professional and well organised way in which you helped at each stage of the procedure. I would not hesitate to use you again or recommend you to others. Thank you so very much. You will be glad to know that both cats were absolutely fine and within a day were behaving as though nothing had happened. So a big furry thanks from them too Kind regards, Gillian

FEBRUARY 2010

CHANT

BRISBANE to CHRISTCHURCH, NEW ZEALAND

Just want to say THANKYOU Sandy & the Team at Jetpets....Chant arrived safely in Christchurch.

We are very happy with the service you provided us with.

Kay. 

FEBRUARY 2010

DIZZY

MELBOURNE to LOS ANGELES, UNITED STATES

Hi Erin!

Thank you so much for your help in relocating 'Dizzy' to LA, she arrived safely in LA and I arranged for her transport to Austin, TX from there. She travelled wonderfully and did not seem one bit affected by her journey, she has settled into the American life perfectly and even had her first snow experience today (totally uncommon for Texas)!
Once again, thank you for helping make her journey so easy and stress free - for her at least 🙂
I will definitely be seeking your help in returning her to Australia!

Chloe

FEBRUARY 2010

ROSSI

BRISBANE to LONDON, UNITED KINGDOM

Morning Erin,
 
Just to let you know Rossi arrived safe and well.He looked great and was straight back to his mischievious self within hours! You would never have known he had done such a journey.
Thank you for making everything run so smoothly.With all the things that have happened in recent months,we couldn`t have coped with any upset,so thanks again.
 
Kind Regards,
Ann

FEBRUARY 2010

HARRY

PERTH to SINGAPORE,

Dear Erin,

Harry arrived safe and sound this evening . Everythiing went smoothly and he was none the worse for the journey ! We are very very happy to have him.

Thank you very much for all your help and great service in delivering him safely to us here in Singapore.

Warm regards and thanks again,

Kay