Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2009
LILLI
Hi Zana,
I meant to write to you earlier, but getting to internet is a bit difficult until I get home set up and Uni too.
We all arrived fine. The dogs were overjoyed to see me, Tubby was furious! The dogs took about 2 days to adjust and are now pretty at home where we are staying, which is in the country side with lots of animal smells and sounds. Tubby took off under the bed and has just now begun to venture out to the top of the bed with me. He was very very angry for a few days!
The agent was very nice here, if you speak with them please tell them thank you. And thank you from me and Lilli and Blossom and Tubby!
Kind Regards, Joan
JUNE 2009
BUSA AND LOUIS
Hi Emily!
Just wanted to let you know that we collected Busa & Louis yesterday with no problems at all. We expected them to be a little out of sorts after the flight & having been in kennels for two weeks but they were exactly the same as when we left them. Whenever they have been in kennels before they have both lost a lot of weight but this time they must have really enjoyed themselves & the flight does not seem to have bothered them at all!
They are now exploring their new home & are loving being surrounded by family who have been desperate to meet them.
Thank you so much for all your support, please pass on my thanks to Erin who initially dealt with us, we would not hesitate to use Jetpets again, hopefully we won't have to though!
Helen
JUNE 2009
PLUME/CHARLOTTE
Dear Kylie,
Huge thank you to you personally and to your company ! Plume and Charlotte arrived very alive , very pissed off and very smelly but we were all happy to be reunited.
This has been the painless animal transport we have done in our life and for your records if you ever have to do St Martin again, to release them we paid about USD 36.00.
Please feel very welcome to use this e-mail as a reference to you or to Jetpets.
Our very best regards Veronique and Peter
JUNE 2009
BASIL
Hello Laura
Just want to say a huge big thank you. Basil is happy as. Everything was so easy.
Thank you so much to you and everyone involved from beginning to end of Basil's journey.
Regards
Camilla, John & Basil xxxxxxxxxxx
JUNE 2009
PJ
Good morning!
Just wanted to let you know PJ has arrived safely in his new home... he was really good after his flight, bit tired, and up at 1am and 5am for the toilet (my time) but is settling in very well!
Thank you so much for organising his trip over... pic attached is after his first 20 mins in his new home! Also, just for your info, the vet in oslo rang yesterday after PJ's vet check to say pj was all fine and good for his last little flight from oslo to stavanger, and she also said his paperwork was perfect, as it usually is from Australia, so that was great to hear, and I thought you would be pleased to know!
Thanks again.... we may need you again some day and I would not hessitate to book him with you again.
wrm rgds, Kirstin